Russell & Smith Honda

I shopped at many dealerships in town and my final choice was Russell and Smith. I felt very at ease working with the staff at Russell and Smith Honda. I have already recommended my family and friends to p was Russell and Smith. I felt very at ease working with the staff at Russell and Smith Honda. I have already recommended my family and friends to purchase their vehicles at this dealership. More

I was very impressed with the way my dealer handled the sale. He was very professional and at the same time extremely friendly and easy going. He made the sale easy and painless and I felt very at ease w sale. He was very professional and at the same time extremely friendly and easy going. He made the sale easy and painless and I felt very at ease with the transaction. I would recommend him to my friends my and family if they decide to purchase a Honda in the future. More

My experience at Russell and Smith was made much easier with the help and information I received from Ami Tran. She is a finance contractor but was also very knowledgeable and made buying a new car a very with the help and information I received from Ami Tran. She is a finance contractor but was also very knowledgeable and made buying a new car a very relaxing and stress free experience. She walked me through every step of the buying process and explained the warranties and other options available to me and the benefits of purchasing each one of them. While I did not purchase everything I was able to make an informed decision without feeling pressured to buy. I would recommend that anyone looking for a new or used Honda go to Russell and Smith. More

Mr. Som is very genuine and patient, a great example of professionalism. He is truly like a dealer of the neighborhood, knowledgeable and reliable. If any of my friend is considering purchasing a vehicle, professionalism. He is truly like a dealer of the neighborhood, knowledgeable and reliable. If any of my friend is considering purchasing a vehicle, I will definitely recommend Moise Som to them. More

As a first time car buyer, I went around to many dealerships and talked to many employees. I ended up going with Russell and Smith because their employees were great and I got the best deal. Ami Tra dealerships and talked to many employees. I ended up going with Russell and Smith because their employees were great and I got the best deal. Ami Tran in particular was exceptional. She was not only very informative and thorough but enthusiastic for me. Other dealers were obviously pushy about getting me to sign but Ami made sure I didn't feel rushed. I enjoyed Russell and Smith so much, I've recommended them to many family and friends who are all very please with their purchases and they have all enjoyed Ami as well. More

I have purchased many vehicles in my life and my experience at Russell and Smith Honda was the greatest of all of them. Janet in particular made the entire experience what it was by making me feel l experience at Russell and Smith Honda was the greatest of all of them. Janet in particular made the entire experience what it was by making me feel like I was a VIP even though my credit was far from that. I will purchase the rest of my vehicles from her and Russell and Smith Honda from now on. Tony More

We loved being able to put our newborn in the car and drive it all afternoon to our parents' to get a good feel of whether or not we would be comfortable in the car. Ami was knowledgeable, and we were s drive it all afternoon to our parents' to get a good feel of whether or not we would be comfortable in the car. Ami was knowledgeable, and we were surprised she was able to beat our credit union rate! Jack is friendly and takes the time to chat with us every time we're in. All around superb, straightfoward customer service. More

Purchasing a vehicle from Janet Cousins is always a pleasure. I have purchased 7 vehicles from Janet in the last 12 years, 6 of which were purchased from the Russell Smith Group and 2 of which were pu pleasure. I have purchased 7 vehicles from Janet in the last 12 years, 6 of which were purchased from the Russell Smith Group and 2 of which were purchased from Russell Smith Honda one year ago. I go straight to Janet's office when I purchase a vehicle because I trust her explicitly to recommend a trustworthy, no-nonsense, no-games, sales person. Janet is also most expeditious in obtaining the best possible financing. She is thoroughly conscientious to "cross all the i's and dot all the t's" and was the first person to explain and recommend Gap Insurance to me. Richard Poulos is the kind of sales person that puts customers at ease. He is caring, adept at determing the customer's needs and recommending a suitable vehicle, and is most curteous. He gets the best possible price the first time ensuring that my time is not wasted playing price games. Due to the outstanding service I received last year when I purchased 2 vehicles from Russell Smith Honda, I contacted Janet and Richard last week to inform them that I will be purchasing another vehicle at Russell Smith Honda in the next few weeks. Until I met Janet, I did not know how easy and pleasant purchasing a vehicle could be. More

I have purchased 3 Hondas from Russell & Smith. My experience has always been a pleasure. The thing that keeps me coming back is the top notch customer service and the fact that I know going in that I experience has always been a pleasure. The thing that keeps me coming back is the top notch customer service and the fact that I know going in that I'm getting the best price right off the bat, I dont have to worry about all the "haggeling." More

Everyone was very polite and they worked fast. I caused a bit of a problem for them because I had blocked anyone from seeing my credit report and I forgot to clear it before I went done to get the car. They bit of a problem for them because I had blocked anyone from seeing my credit report and I forgot to clear it before I went done to get the car. They worked around the problem. It was my fault. More