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Russell & Smith Honda
Houston, TX
2,848 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,848 reviews
July 15, 2025
Excellent and professional customer service. For years, we always go to this dealership specially mention to Chris Leger and Karan Patel. For years, we always go to this dealership specially mention to Chris Leger and Karan Patel. More
by rainier
July 15, 2025
I had a pretty easy process. I simply walked up and saw a car I wanted and was in a test drive within a couple minutes. I bought the car the same day even though they had to fix I simply walked up and saw a car I wanted and was in a test drive within a couple minutes. I bought the car the same day even though they had to fix the oil pan and stuff (the car was new to the dealership) but they made it work. More
by jdwall1425
Employees Worked With
Hanna
July 14, 2025
Jose was amazing! He was very professional and approachable. All my questions were answered and I felt valued as a customer. He was very professional and approachable. All my questions were answered and I felt valued as a customer. More
by Ashleyhilts93
Employees Worked With
Rental Car Agent
July 13, 2025
The service and attentiveness was excellent. The information that I put on the table about my wants and needs and budget was followed to the letter. The information that I put on the table about my wants and needs and budget was followed to the letter. More
by emerydupas02
Employees Worked With
Pasta Torabi
July 12, 2025
Very professional and exceptional customer service. I really appreciated the updates while the car was in the shop with the technician. I give 10/10 stars;would recommend. I really appreciated the updates while the car was in the shop with the technician. I give 10/10 stars;would recommend. More
by Alaina.spiller
