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Russell & Smith Honda
Houston, TX
2,808 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,808 reviews
June 23, 2025
Clean and bright. I was greeted as soon as I walked in the front door and was well taken care of throughout the process. I was greeted as soon as I walked in the front door and was well taken care of throughout the process. More
by Blake Martin
June 23, 2025
I wasn’t a fan of the dealership under the old management but I heard they got new management so I went in to check out their inventory. As soon as I walked in, I was immediately greeted by a salesman — just but I heard they got new management so I went in to check out their inventory. As soon as I walked in, I was immediately greeted by a salesman — just one, not 30 swarming around me. The process was awesome. I was actually in no hurry to buy, and was a little unsure of different trim levels, but they explained to me the difference in trims and once I made up my mind on the trim, they patiently walked me through the financing vs lease options. Bottom line, I walked out with a brand new 2025 Honda Pilot Black Edition. I highly recommend this dealership now and will be bringing my entire Honda-loyal family here from now on. More
by Christine Clauder
Employees Worked With
Other Employees :
Gonzalo Torres, Duck Manning, Nick Herrin, Kal Aouad, George Turosik, Spencer Williams,
June 21, 2025
The staff is amazing very helpful and I appreciate everything they have done for me. Especially Mr. Patel his kindness is very much appreciated and Mr. Smiths customer service. Overall the staff all t everything they have done for me. Especially Mr. Patel his kindness is very much appreciated and Mr. Smiths customer service. Overall the staff all though I may not know their name personally were incredibly nice and very welcoming and hospitable! Their kindness doesn't go unnoticed! Thank you all! More
by Samantha M
June 21, 2025
Had a great experience with the service from Thomas Nguyen. He was attentive, quick, and provided really great service that made my experience at Honda very pleasant. I would come back to this dealersh Nguyen. He was attentive, quick, and provided really great service that made my experience at Honda very pleasant. I would come back to this dealership to work with him again. More
by Vant90
Employees Worked With
Thomas Nguyen (5/5 stars)
June 19, 2025
Professional and helpful. I like the way they send text messages identifying themselves so that you can reply with any questions or comments. I like the way they send text messages identifying themselves so that you can reply with any questions or comments. More
by la_ferro
Employees Worked With
B J Salinas
