
Russell Honda
Sherwood, AR
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I really am pleased with the service, very fast and accommodating. They got me in and out and I appreciate the service. David Gober is awesome and was transparent with my husband and myself regarding o accommodating. They got me in and out and I appreciate the service. David Gober is awesome and was transparent with my husband and myself regarding our trade in and what type of vehicle would be best for our family. This was probably the easiest and fastest time spent when purchasing a vehicle and without buyer's remorse. Even working with the More
David was my sales representative and he went above and beyond to help me. The process of trading in my old vehicle and purchasing my new Honda was incredibly transparent and easy. He made sure I got the m beyond to help me. The process of trading in my old vehicle and purchasing my new Honda was incredibly transparent and easy. He made sure I got the most for my trade in and worked hard to find a vehicle that met my needs and price range. Financing with Carlos was a breeze as well. He went over all of my warranty options and explained the contract very clearly. I will return to this dealership in the future for maintenance and service. More
This was my second Honda with Russell. The salesman gave me exactly what I wanted. I have used their service department for the last fifteen years and they are great. I look forward to ano The salesman gave me exactly what I wanted. I have used their service department for the last fifteen years and they are great. I look forward to another fifteen years of service with Russell. More
Took the honda in for some recall notices. They repaired all that. They gave me a long list of recommended repairs that totaled $5750. They wanted 275 to replace the serpentine belt that was They repaired all that. They gave me a long list of recommended repairs that totaled $5750. They wanted 275 to replace the serpentine belt that was dry rotted. I had it replaced 6 weeks ago. The list obviously goes on and on but you should be careful when dealing with the shop. More
Neil seemed nice but refused to fight for me which in turn caused them a sale !!!! They low balled me on my trade and when I asked if they could match or come close to other offers to earn my business ne turn caused them a sale !!!! They low balled me on my trade and when I asked if they could match or come close to other offers to earn my business neal said no and just stared at me I definitely wouldn’t recommend them at least not working with Neil!!!! More
Purchased several cars from here. Never again. Took my car in with a problem and what they said didn’t sound reasonable. They told me they could show me paperwork related to the problem. When they couldn’ car in with a problem and what they said didn’t sound reasonable. They told me they could show me paperwork related to the problem. When they couldn’t come up with it it was to be emailed to me. It never was. When I contacted them they said they never give out anything like that. That I misunderstood. Since then several mechanics have said that what they said was unreasonable. $900.00 dollars later I will NEVER do business there again. More