Russell Barnett Ford

Wonderful experience for buying a new car. We had been searching for a 25 Expedition for a couple of weeks and couldn't find exactly what were looking for close to home. After calling a couple We had been searching for a 25 Expedition for a couple of weeks and couldn't find exactly what were looking for close to home. After calling a couple of out of state dealers and still coming up empty we finally connected with J.C. Morgan. He immediately went to work getting us all the info on the vehicle we were interested in. He got us a ton of pictures and videos that weren't on the website. He got us a good deal on our trade as well. Once we got all the details worked out we made the 140 mile trip from Kentucky to get our Expedition. J.C. met us in the parking lot and got us out on a test drive. Signed papers and brought it home that night. Will definitely be reaching out next time we are looking. More

It was a great experience everyone that helped me was very nice and very helpful and very friendly! very nice and very helpful and very friendly! More

We had a great experience purchasing our Ford Edge from Chris Hunter at Russell Barnett Ford! This is our second purchase from this dealership and they are so easy to work with. Go see Chris for your next Chris Hunter at Russell Barnett Ford! This is our second purchase from this dealership and they are so easy to work with. Go see Chris for your next vehicle. He’s the best! More

Today I purchased my new beautiful Vapor Blue 2025 Explorer from J.C. Morgan. He was extremely easy to work with and made the process painless and very quick! I would highly recommend Russell Barnet Explorer from J.C. Morgan. He was extremely easy to work with and made the process painless and very quick! I would highly recommend Russell Barnett Ford in Winchester to anyone looking for a new or used vehicle…and ask for J.C.! More

Experience was excellent! Chris showed me the car I was looking for took me on a test drive and made every step seamless. Couldn't be happier with the process. Chris showed me the car I was looking for took me on a test drive and made every step seamless. Couldn't be happier with the process. More

We had a great experience buying a Maverick hybrid at Russell Barnett. Chris Hunter was our salesperson. He was very helpful, respectful, and accommodating. It was a pleasure working with him. We're Russell Barnett. Chris Hunter was our salesperson. He was very helpful, respectful, and accommodating. It was a pleasure working with him. We're also very pleased with the Maverick - high value for the money. We're getting 37-40mpg. Great vehicle for our family of four. Highly recommend! More

I just bought a vehicle my third vehicle from here and have been very pleased with the service you provide. Al Stedham has sold me all 3 vehicles and he is so helpful & kind & goes out of his way to help have been very pleased with the service you provide. Al Stedham has sold me all 3 vehicles and he is so helpful & kind & goes out of his way to help the customer. It’s the main reason I’ve bought 3 vehicles there. This dealership is great & I’ll recommend it to everyone!! Thanks! More

Absolutely the best car buying experience I have had yet, the customer service I received from Oskar, Jeremy, and Brad was nothing short of excellent. They were friendly, polite, and very helpful. Not to men the customer service I received from Oskar, Jeremy, and Brad was nothing short of excellent. They were friendly, polite, and very helpful. Not to mention the used vehicle I purchased is wonderful.. thank you guys for everything! More

Took our GMC Canyon to the GMC dealership in Winchester last Friday to be serviced. That night as we were going out to eat we received an alert to add oil. stopped at a gas station and added 4 quarts of oi last Friday to be serviced. That night as we were going out to eat we received an alert to add oil. stopped at a gas station and added 4 quarts of oil. It was dark, it was raining the oil was expensive. Gave the dealership a call on Saturday morning and was told to bring it in. We live an hour away. The result was an O ring, no idea if it was from the old filter or the new. We received no apology, no concern of our inconvenience. We take the truck there because we purchased it there and felt they would be professional in dealing with our needs. We expected more from this dealership and especially the service department. The service department is an important factor when I purchase a vehicle. This was the second truck we purchased from this dealership. More

I bought back in used suv from Russell Barnett in Winchester, TN. Back in November. The salesman there said that this vehicle had been checked mechanically in their shop. After just a couple days I h Winchester, TN. Back in November. The salesman there said that this vehicle had been checked mechanically in their shop. After just a couple days I had the passengers side breaks lock up because of a bad master cylinder. Along with numerous other issues, I'm assuming this vehicle never was checked out in their shop. I would recommend those wanting to do business with this particular salesman should be aware. Lost my future business. This was a bad decision buying this car from this dealership. More