Russ Milne Ford
Macomb, MI
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Cars, Trucks and vans The Salesperson was listening to me and my concerns. He understood the problem my wife would have with certain vehicles. He was letting me test drive The Salesperson was listening to me and my concerns. He understood the problem my wife would have with certain vehicles. He was letting me test drive as many as I needed to get the car that would fit our family needs. He called to update the progress of the one we chose. I was given a good trade in value for my used car. More
Great Car Leasing Experience!! Leased an Explorer, and Matt Burke worked his magic and got me the car that I wanted...and it wasn’t easy, as I requested many options!! Friendly sta Leased an Explorer, and Matt Burke worked his magic and got me the car that I wanted...and it wasn’t easy, as I requested many options!! Friendly staff and easy process. Definitely recommend this dealership, and Matt Burke!! More
No help I stopped in for information about a F150 and possibly ordering one. Couldn’t get anyone to wait on me. I walked around the show room for about 10 min I stopped in for information about a F150 and possibly ordering one. Couldn’t get anyone to wait on me. I walked around the show room for about 10 minutes and finally just walked out and went to a different dealership. I was dressed in my work uniform and a old coat so I guess it wasn’t nice of enough for them. By the way I bought a truck from another place and payed cash. More
Great experience buying a new car. Jon lease was like dealing with family, he found more discounts for me than I ever could imagine. I will tell everyone to visit Jon Lease for the best Jon lease was like dealing with family, he found more discounts for me than I ever could imagine. I will tell everyone to visit Jon Lease for the best deals. More
Best Customer Service Ever After dealing with several other Ford Dealerships for over 2 weeks and getting nowhere. I called Russ Milne and was connected to John Russo. We spoke After dealing with several other Ford Dealerships for over 2 weeks and getting nowhere. I called Russ Milne and was connected to John Russo. We spoke briefly on the phone. I went in to see him and the NEXT DAY I drove off in the F150 I was looking for !!!! Could not be happier. He was extremely professional, courteous, and totally exceeded Customer Service Expectations. I highly recommend you visit Russ Milne they selection of vehicles is amazing. Mr. Russo will make sure you get what you are looking for. More
Sales Expereince is great but Service depart is horrible Buying and getting the vehicle is always a great experience easy and quick, But If wasn't for my salesman Frank I probably would of not been back. W Buying and getting the vehicle is always a great experience easy and quick, But If wasn't for my salesman Frank I probably would of not been back. Where this dealership needs to Improve is the service depart 3 hours for oil is unacceptable should be able to schedule a appointment time we all work and have busy schedules. And if Vehicle is under warranty less the 36000 miles should not charge you to look at it. when I came to this dealership everything was awesome but lately the service depart is letting me down they already have 3 strikes against them. so If things don't change be taking vehicle somewhere else and probably buy there also. Thank Dave More
very friendly and professional We dealt with Tom Milne. He is a very knowledgeable, friendly and professional salesperson. He was honest and answered all of our questions in a tim We dealt with Tom Milne. He is a very knowledgeable, friendly and professional salesperson. He was honest and answered all of our questions in a timely fashion. Would certainly buy again from both Tom and Milne Ford. More
Super easy We had an excellent experience at Russ Milne Ford. Rick Winchester was great to work with. He zero’d in on our needs and had plenty of choices for We had an excellent experience at Russ Milne Ford. Rick Winchester was great to work with. He zero’d in on our needs and had plenty of choices for us to pick one. We ended up with a great car and will definitely be coming there again for future needs. More
Get service excellent price While looking around at several different dealers Dennis Willard at Russ Miline Ford went above and beyond to earn my business, my 2018 Ford Explorer While looking around at several different dealers Dennis Willard at Russ Miline Ford went above and beyond to earn my business, my 2018 Ford Explorer Sport was delivered as promised. I'll be back in 24 months when my lease is up to buy again from Dennis. More
Very Nice Dealership We came here because of Kelley Kraemer. She has been our sales person for awhile. We followed her here from another dealership, and recommend her to o We came here because of Kelley Kraemer. She has been our sales person for awhile. We followed her here from another dealership, and recommend her to our friends and family. She is very helpful and professional. This was our first experience at Russ Milne. It was very nice, and we were treated like a person not like a number. Very clean showroom and really caring people. More