Russ Milne Ford

Dino Polisena was very informative. My sale person Dino Polisena was very informative and a pleasure to work with. The purchase and delivery of my car went well. The only negative was th My sale person Dino Polisena was very informative and a pleasure to work with. The purchase and delivery of my car went well. The only negative was the low amount they gave me for my 2013 Ford focus. Looking back I would never again trade in another vehicle when buying a new car. More

Excellent Service ! This is my third time leasing a car through Ryan. He has been great to work with, no problems. Very knowledgeable about the vehicles I was interest in This is my third time leasing a car through Ryan. He has been great to work with, no problems. Very knowledgeable about the vehicles I was interest in and helping through the process. More

Great Service Rick Winchester was wonderful. Very responsive to phone calls. I never had to wait more than an hour to hear back from him. We decided to lease an Rick Winchester was wonderful. Very responsive to phone calls. I never had to wait more than an hour to hear back from him. We decided to lease an Escape and although he had 400 of him in his lot he did not have the interior/exterior color combination. Not a problem. He got one for me in a dealer trade within a couple of hours. Will definitely be going back when our lease is up. More

No bait and switch tactics! For the last 20 years we have purchased a GM vehicle. We left the GM dealership discouraged with all the bait and switch tactics they were using. Stop For the last 20 years we have purchased a GM vehicle. We left the GM dealership discouraged with all the bait and switch tactics they were using. Stopped by Russ Milne on the way home. Frank Sinatra (yes, his real name!) pulled no punches! He gave us a great deal and handled all the paper work for turning in our GM Lease. Highly recommend Russ Milne and Frank Sinatra! More

Simple, friendly and fast Russ Milne Ford has a large inventory of vehicles to select from. My sales person was not only friendly and knowledgeable but went the extra mile to s Russ Milne Ford has a large inventory of vehicles to select from. My sales person was not only friendly and knowledgeable but went the extra mile to show and explain to me the differences between multiple vehicles of the model I was interested in. More

Lease end on one vehicle and trade in on the other. I had two vehicles: one leased and one I owned. I'm retired and it was time for me to get down to one vehicle. The lease was expiring so I turned it I had two vehicles: one leased and one I owned. I'm retired and it was time for me to get down to one vehicle. The lease was expiring so I turned it in. The salesman (Frank Sinatra) was nice enough to drive me home. The next day I traded in my other car. Mr. Sinatra was very knowledgeable about all the features of my new car, many of which I had not encountered on my previous cars. I found him to be very helpful. More

Experienced professional salesman does job well Frank Sinatra (he sells,I don't think he sings) is a credit to his profession. He makes sure you understand every detail of your transaction. This w Frank Sinatra (he sells,I don't think he sings) is a credit to his profession. He makes sure you understand every detail of your transaction. This was my second time dealing with Frank, If you are tired of being treated poorly at dealerships, go see the team at Russ Milne. As I waited for various paperwork to be completed, I listened to the conversations around the selling floor. I heard sales staff asking what the customer wanted, not trying to push the deal of the day. More

A pleasure to work with. Working with John Mann and his team at Russ Milne Ford has been a pleasure for my second vehicle now. John goes out of his way to ensure he provides q Working with John Mann and his team at Russ Milne Ford has been a pleasure for my second vehicle now. John goes out of his way to ensure he provides quality customer service and a great experience over all. More

Knowledgeable, professional, personable! I have been dealing with Russ Milne & Anthony Palazzolo specifically for several years. The personnel at this dealership never fail to deliver & are a I have been dealing with Russ Milne & Anthony Palazzolo specifically for several years. The personnel at this dealership never fail to deliver & are always courteous, efficient, & professional! I have never had one issue with the dealership & am beyond satisfied with the level of customer service they consistently provide whether it be sales or service. I will continue to deal with Russ Milne & Anthony Palazzolo & I will continue to recommend Russ Milne to anyone looking for an exceptional customer service experience! More

Lease of a new vehicle My experience with Russ Milne Ford was excellent. Was met by a sale person within minutes of my arrival. Discussed my wants and needs with sales per My experience with Russ Milne Ford was excellent. Was met by a sale person within minutes of my arrival. Discussed my wants and needs with sales person. He was able to fine the right vehicle for me in a short time. Processing the required paper work was quick and painless. All in all a pleasant experience More