Russ Darrow Toyota of West Bend

Great overall experience! Travis was a super nice guy to work with! Really friendly and personable. He made the car buying experience so much better and I got to walk out with Travis was a super nice guy to work with! Really friendly and personable. He made the car buying experience so much better and I got to walk out with the car I wanted! More

Nice followup with no pressure Got a follow up call from Sandi. I was just shopping around, but she answered my questions. She was professional and personable. If this is the lev Got a follow up call from Sandi. I was just shopping around, but she answered my questions. She was professional and personable. If this is the level of service/customer service, I will certainly check out Russ Darrow. More

Always there when you need them! Had a new tire for me within a day. Very efficient service center from the moment you check in. Had me in and out quickly. Had a new tire for me within a day. Very efficient service center from the moment you check in. Had me in and out quickly. More

Very friendly and knowledgeable The team at Russ Darrow Toyota in West Bend is an extremely helpful group of guys. I specifically dealt with Noah, Justin and Jake and they made my ch The team at Russ Darrow Toyota in West Bend is an extremely helpful group of guys. I specifically dealt with Noah, Justin and Jake and they made my choice of leasing a 2018 carolla a no brainer! I will be back to deal with this knowledgeable group again. More

They turned a bad situation into a good one Went to test drive a Honda accord that had transmission issues so I decided to see what else was available. The sales person Ralph was very helpful i Went to test drive a Honda accord that had transmission issues so I decided to see what else was available. The sales person Ralph was very helpful in finding me a vehicle that suited my needs. Decided on the Highlander as it was a great deal And a perfect vehicle for me. More

Superior Service Ralph Racette gave top notch service from start to finish. From notifying me of a vehicle in stick that met my needs and wants to delivery. I have sin Ralph Racette gave top notch service from start to finish. From notifying me of a vehicle in stick that met my needs and wants to delivery. I have since recommended him to my family members. Keep up the outstanding service Ralph. Thanks More

Great Place to go I had a great experience purchasing my first Toyota at Russ Darrow. Travis S. was very helpful, knowledge and a pleasure to deal with. Highly recommen I had a great experience purchasing my first Toyota at Russ Darrow. Travis S. was very helpful, knowledge and a pleasure to deal with. Highly recommend this dealership. Love my Highlander! More

Exceptional Experience Very positive experience in contrast to shifty dealerships that complicate things. Heather was great to work with and these folks are straightforward, Very positive experience in contrast to shifty dealerships that complicate things. Heather was great to work with and these folks are straightforward, prompt, and easy to work with. More

Great vehicle for a great price. My only issue has been with transferring my plates and I really wish they would contact me and let me know what is going on I've had my new vehicle fo My only issue has been with transferring my plates and I really wish they would contact me and let me know what is going on I've had my new vehicle for almost 2 weeks and I am still with the temporary ones. My sales person was great all was great, I'm just frustrated about the plates. More

Great people and service Danny and crew are always great to work with. I have conducted many transactions with them at this dealership - very easy to work with and up front pr Danny and crew are always great to work with. I have conducted many transactions with them at this dealership - very easy to work with and up front pricing. More