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Russ Darrow Toyota of West Bend
West Bend, WI
923 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
November 18, 2017
New 2018 Camry Not only do I have a new car, Russ Darrow West Bend made my third buying experience the best! They made me excited to drive my new 2018 Camry everyday Not only do I have a new car, Russ Darrow West Bend made my third buying experience the best! They made me excited to drive my new 2018 Camry everyday! More
by Jennay
November 17, 2017
Very happy with Travis s very helpful Very happy with Travis s help fullwith tacoma explained all details of truck very helpful explained all details will buy a new one again when ready Very happy with Travis s help fullwith tacoma explained all details of truck very helpful explained all details will buy a new one again when ready More
by Tom2506
Employees Worked With
November 17, 2017
Service Visit Chuck and his team did a great job getting my Sons car in and out of the shop quickly, at price that turned out less then expected! Well Done Chuck and his team did a great job getting my Sons car in and out of the shop quickly, at price that turned out less then expected! Well Done More
by HCO
Employees Worked With
Chuck Moeller Seth Tearney
November 13, 2017
Sarah S Sarah was very knowledgeable about the vehicles and financing process. I feel she helped to get me the best deal I could get in town. Sarah was very knowledgeable about the vehicles and financing process. I feel she helped to get me the best deal I could get in town. More
by Tvorps
Employees Worked With
Sarah Beimborn
November 13, 2017
Outstanding Customer Service I was here the other day a little intimidated at first, having never purchased my own car before. Luckily i received outstanding customer service from I was here the other day a little intimidated at first, having never purchased my own car before. Luckily i received outstanding customer service from Sarah Beimborm that made the entire process easier and much less scary. Thank you! More
by Dave
Employees Worked With
Sarah Beimborn
November 13, 2017
Winter beater car Sarah was great! Definitely will come back when I get my license and am able to buy a used car sometime in the future! Great customer service Sarah was great! Definitely will come back when I get my license and am able to buy a used car sometime in the future! Great customer service More
by Sjm112
Employees Worked With
Sarah Beimborn
November 13, 2017
Knowledgeable, honest....a straight shooter. Travis knows his stuff and knows how to deal with people. The staff at Russ Darrow is professional and courteous. Thanks once again, for helping us Travis knows his stuff and knows how to deal with people. The staff at Russ Darrow is professional and courteous. Thanks once again, for helping us with our purchase Travis. I'll see you again at 125,000. Tim More
by Tim
Employees Worked With
November 12, 2017
Wonderful Jacob, from the time we walked in was professional and friendly. Extremely knowledgeable. Courteous and kept us informed of every step. Jon, the Bus Jacob, from the time we walked in was professional and friendly. Extremely knowledgeable. Courteous and kept us informed of every step. Jon, the Business Manager, was also a pleasure to deal with. More
by Dew
Employees Worked With
Jacob Verhaalen
November 11, 2017
Great overall experience! Travis was a super nice guy to work with! Really friendly and personable. He made the car buying experience so much better and I got to walk out with Travis was a super nice guy to work with! Really friendly and personable. He made the car buying experience so much better and I got to walk out with the car I wanted! More
by Kathy1957
Employees Worked With
November 10, 2017
Nice followup with no pressure Got a follow up call from Sandi. I was just shopping around, but she answered my questions. She was professional and personable. If this is the lev Got a follow up call from Sandi. I was just shopping around, but she answered my questions. She was professional and personable. If this is the level of service/customer service, I will certainly check out Russ Darrow. More
by Carrie5
Employees Worked With
Sandi Neal
