Russ Darrow Toyota of West Bend

Leasing a Camry Outstanding service, very informative personnel. I never felt pressured and left feeling extremely well informed, not to mention thrilled with my beau Outstanding service, very informative personnel. I never felt pressured and left feeling extremely well informed, not to mention thrilled with my beautiful new Toyota Camry. More

No Recall Resolution Service recall work led to no results. They are not willing to fix the recall on my truck but invited me to try “another authorized Toyota dealer.” Th Service recall work led to no results. They are not willing to fix the recall on my truck but invited me to try “another authorized Toyota dealer.” They then had me sign an authorization to release them from any liability their recalled Toyota part may cause. Unfortunate for them and Toyota they were not willing to help as I’ll be purchasing another commercial vehicle for my fleet in the next 12 months. More

I’m getting old...I guess. Waiting for my mini van and service worker on the other desk says the ‘f’ word out loud. Go to the waiting area and they have a rated mature movie on Waiting for my mini van and service worker on the other desk says the ‘f’ word out loud. Go to the waiting area and they have a rated mature movie on with two kids playing by the kid zone area. Classy. I just talked about professional in the workplace to high school students. I guess I should make my way here to. More

Great service from Travis Got great service with Travis in buying a Yaris IA. Worked with me to get in test drives, come to mutual price, and good financing all done quickly an Got great service with Travis in buying a Yaris IA. Worked with me to get in test drives, come to mutual price, and good financing all done quickly and professionally. More

Easy process . Good initial trade offer so no wasted time. Able to accommodate my personal use of my credit union. I would recommend to a friend for sure. . Good initial trade offer so no wasted time. Able to accommodate my personal use of my credit union. I would recommend to a friend for sure. More

Maintenance 10000 mile Quick service and friendly. Got me in right away before my scheduled appointment, and it was done before I knew it. Mechanic did a great job. Quick service and friendly. Got me in right away before my scheduled appointment, and it was done before I knew it. Mechanic did a great job. More

Went in for recall they damaged my dash I went for for shifter recall which they had to remove my dash, they put my backup camera cord thru different spot in dash n cracked it .. u could see I went for for shifter recall which they had to remove my dash, they put my backup camera cord thru different spot in dash n cracked it .. u could see where it originally went More

A1 as always Great Service visit. Vehicle finished on time. They even washed it for me. I never have issues with this service department. They are always pleasant Great Service visit. Vehicle finished on time. They even washed it for me. I never have issues with this service department. They are always pleasant to do business with. More

Great to work with Good knowledge of the vehicles, did everything they could to make it a good experience. Allowed me to decide what I wanted and tried to find vehicles Good knowledge of the vehicles, did everything they could to make it a good experience. Allowed me to decide what I wanted and tried to find vehicles with my requested options. We had a 17 month old that had a little too much energy and the sales staff did an excellent job playing with her and keeping get entertained while paperwork was being completed! More