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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
785 Reviews

2700 W Washington Street

West Bend, WI

53095

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Showing 785 reviews

July 19, 2018

Our first Toyota We needed a car that was dependable with service nearby and with room to put a wheelchair. Family and friends thought a RAV4 would work. Buying it was More

by Cedar Ridge couple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gagliano, Mitchell Darrow
Jul 20, 2018 -

Russ Darrow Toyota of West Bend responded

Thank you so much for your business and this great review!! We think Justin and Mitch are pretty great too!! Danny Shutts, GM

July 17, 2018

2018 Toyota 4Runner This is an amazing car to drive! We test drove two other crossovers and SUVs and this was the best fit for us. Jacob was excellent and let us drive More

by Ashley Larsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Verhaalen
Jul 20, 2018 -

Russ Darrow Toyota of West Bend responded

Ashley, Thanks so much for your business and this great review!! Danny Shutts, GM

July 17, 2018

They make it's easy I was very happy with the ease of buying a car at Russ Darrow. I've been too a lot of dealerships and I will honestly say they made it the easiest and More

by Chrspr13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
Jul 20, 2018 -

Russ Darrow Toyota of West Bend responded

Thank you so much for this great review!! Travis is great and it's nice to hear!! Danny Shutts, GM

July 16, 2018

Overall Experience I felt that this dealership came to the table better prepared than the others I visited. Starting prices were better, sales person better prepared and More

by kbence123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Blanchard
Jul 20, 2018 -

Russ Darrow Toyota of West Bend responded

Kurt, we really appreciate your thoughtful review and your business!! Danny Shutts, GM

July 11, 2018

Made my buying experience a pleasure For the most part, I find buying a vehicle not very pleasant. But today’s transaction went smooth. Patrick, Cole and Matthew made my life easier. T More

by Mahalo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz, Matthew Buettner, Patrick Moschea
Jul 20, 2018 -

Russ Darrow Toyota of West Bend responded

Bret Thanks for your business and this great review!! Danny Shutts, GM

July 11, 2018

Trade and Bought New Truck Needed to upgrade into a new truck. Told Justin what I was looking to do and also worked with Cole to get the right truck. For the most part everythin More

by awisn291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gersonde, Danny Shutts, Cole Lutz
Jul 11, 2018 -

Russ Darrow Toyota of West Bend responded

Thanks for the great review!! We really appreciate you and your business!!! Danny Shutts and Team!!

July 09, 2018

Good sales experience for today Pretty quick and easy , friendly faces and kid friendly . No frustrating haggling just to the point deal on vehicle we were looking at . Good deal More

by Gwoodworker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Jul 09, 2018 -

Russ Darrow Toyota of West Bend responded

Wow! Thanks we really appreciate this great review!! Danny Shutts, GM

Jul 09, 2018 -

Russ Darrow Toyota of West Bend responded

Thank you so much for this great review and your business!! Danny Shutts, GM

July 05, 2018

Dan is the MAN! To see when buying a vehicle!! It happened again, I needed a car fast, my transmission was about to go out at 180000 miles. Not what I needed as I still owed until October on this o More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Powell
July 01, 2018

Great experience We came from Sheboygan Falls based on a recommendation. Worth the trip. Got a great car and a great deal. No pressure and very helpful and. Friendly More

by Jodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Blanchard
Jul 20, 2018 -

Russ Darrow Toyota of West Bend responded

Jodie, thanks for the great review and your business!! Danny Shutts, GM

June 24, 2018

Very friendly, but very long The sales representative is very polite, curtious, and understanding. However, we apparently got a paper work guy who needs to take typing lessons bec More

by My catruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Darrow
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