Russ Darrow Toyota of West Bend
West Bend, WI
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Our first Toyota We needed a car that was dependable with service nearby and with room to put a wheelchair. Family and friends thought a RAV4 would work. Buying it was We needed a car that was dependable with service nearby and with room to put a wheelchair. Family and friends thought a RAV4 would work. Buying it was seamless as the dealership was efficient, thoughtful and explained carefully each step along the way. More
2018 Toyota 4Runner This is an amazing car to drive! We test drove two other crossovers and SUVs and this was the best fit for us. Jacob was excellent and let us drive This is an amazing car to drive! We test drove two other crossovers and SUVs and this was the best fit for us. Jacob was excellent and let us drive whatever we were interested in and gave us great pointers on the vehicle's features. Jacob is a great salesman and someone the company surely values. Thank you for the great experience! More
They make it's easy I was very happy with the ease of buying a car at Russ Darrow. I've been too a lot of dealerships and I will honestly say they made it the easiest and I was very happy with the ease of buying a car at Russ Darrow. I've been too a lot of dealerships and I will honestly say they made it the easiest and they were very straightforward about everything. More
Overall Experience I felt that this dealership came to the table better prepared than the others I visited. Starting prices were better, sales person better prepared and I felt that this dealership came to the table better prepared than the others I visited. Starting prices were better, sales person better prepared and did better research on the truck I wanted, and delivered the truck I wanted. THANK-YOU Jesse. I did feel a little pressured into purchasing an extended warranty and I wish the dealership was up-front information with the coverage and cost. I budgeted so much for the truck a could not purchase it but knowing and understanding the product ahead of time may have made my decision easier from the start. On conclusion I feel I received a good vehicle at a fair price. Thanks for making my experience in buying a new truck easier, faster, and enjoyable. Kurt Bence More
Made my buying experience a pleasure For the most part, I find buying a vehicle not very pleasant. But today’s transaction went smooth. Patrick, Cole and Matthew made my life easier. T For the most part, I find buying a vehicle not very pleasant. But today’s transaction went smooth. Patrick, Cole and Matthew made my life easier. Thanks Guys!!! Bret Hart More
Trade and Bought New Truck Needed to upgrade into a new truck. Told Justin what I was looking to do and also worked with Cole to get the right truck. For the most part everythin Needed to upgrade into a new truck. Told Justin what I was looking to do and also worked with Cole to get the right truck. For the most part everything was worked out over the phone and the deal was perfect. Super easy transaction and basically leased it sight unseen. Wouldn’t want to go anywhere else. More
Good sales experience for today Pretty quick and easy , friendly faces and kid friendly . No frustrating haggling just to the point deal on vehicle we were looking at . Good deal Pretty quick and easy , friendly faces and kid friendly . No frustrating haggling just to the point deal on vehicle we were looking at . Good deal More
Dan is the MAN! To see when buying a vehicle!! It happened again, I needed a car fast, my transmission was about to go out at 180000 miles. Not what I needed as I still owed until October on this o It happened again, I needed a car fast, my transmission was about to go out at 180000 miles. Not what I needed as I still owed until October on this one. I called Dan Powell again. Told him my issue and he got to work. I test drove 6 vehicles. Then he had me take one home to show my wife. On the way to show her he called and told he found another one with all the items I was looking for, even the running boards I was going to need for my boys to be able to get in and out. So we came back and took that one for the night. Let me tell you I had no plan to buy a truck and for sure not a brand new one. But I did, my family loves it. It’s got all the room I can need for my growing boys! Thanks again Dan! You will always be my guy and part of our family. More
Great experience We came from Sheboygan Falls based on a recommendation. Worth the trip. Got a great car and a great deal. No pressure and very helpful and. Friendly We came from Sheboygan Falls based on a recommendation. Worth the trip. Got a great car and a great deal. No pressure and very helpful and. Friendly More
Very friendly, but very long The sales representative is very polite, curtious, and understanding. However, we apparently got a paper work guy who needs to take typing lessons bec The sales representative is very polite, curtious, and understanding. However, we apparently got a paper work guy who needs to take typing lessons because that took forever. When it finally came time to sign, everything went quickly and easy. They also explained everything clearly. Thanks Russ Darrow Toyota Team More