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Russ Darrow Toyota of West Bend
West Bend, WI
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 785 reviews
March 11, 2019
Amazing I worked with Travis. He answered any questions I had about the car buying process, pros and cons about buying vs leasing, and explained everything a I worked with Travis. He answered any questions I had about the car buying process, pros and cons about buying vs leasing, and explained everything about the vehicle I was trying to purchase. I never felt rushed, or that I was ever bothering him. Excellent experience. More
by Carmelle 68
Employees Worked With
The guy that closed the loan, Noah Luckiesh, Travis Schubert
March 11, 2019
No problems I took my car in for a 20,000 mile check up/ oil change. I waited for my car and because the place was busy had to wait an hr. to get car done but ha I took my car in for a 20,000 mile check up/ oil change. I waited for my car and because the place was busy had to wait an hr. to get car done but have no complaints. More
by Allie123
Employees Worked With
Jessica????
March 08, 2019
19 Camry Travis did a great job in helping me find my ideal vehicle. I went in knowing I wanted a Camry and he helped me with the perfect one and gave me a goo Travis did a great job in helping me find my ideal vehicle. I went in knowing I wanted a Camry and he helped me with the perfect one and gave me a good offer for my trade. The entire team was helpful and tried to get me in and out as fast as possible. Highly recommend them if you’re in the market for a new Toyota. More
by MitchellF
Employees Worked With
Travis Schubert
March 01, 2019
Oil change Quick service and knowledgeable staff. When in for a routine oil change but they found a few important things that could’ve caused me issues in the f Quick service and knowledgeable staff. When in for a routine oil change but they found a few important things that could’ve caused me issues in the future as they identified were caught early and fixed. More
by HamlinFan
Employees Worked With
Jessica Zurn
February 26, 2019
Replace disfunctional Electronics The electric head unit in my Toyota corolla had to be replaced Because it was no longer functional at all. This was a problem for Toyota in a lot of t The electric head unit in my Toyota corolla had to be replaced Because it was no longer functional at all. This was a problem for Toyota in a lot of these cars. Since my warranty is long gone I had to purchase it out right. Dan gave me all the options and was very good In explaining my options And the cost associated with it. I would come back to this dealer again for service and maybe even possibly when I am ready for a different car. More
by BRunner
Employees Worked With
Daniel Rouse
February 22, 2019
Service I come back to Russ Darrow for my service because they complete the service timely and only fix what is necessary. They always explain and show us the I come back to Russ Darrow for my service because they complete the service timely and only fix what is necessary. They always explain and show us the used parts they are replacing. They are friendly and professional. More
by steffen65
Employees Worked With
Coty Becker
February 22, 2019
Great RAV4 Found the perfect SUV for me! Travis discussed all the options with me to help me make the best vehicle choice. Wonderful experience! Thank you! Found the perfect SUV for me! Travis discussed all the options with me to help me make the best vehicle choice. Wonderful experience! Thank you! More
by jgm63
Employees Worked With
Travis Schubert
February 20, 2019
professional and efficient Courteous and knowledgeable. Friendly environment. Felt comfortable and taken care of. Cole Lutz is an exceptional salesman. Justin made my experienc Courteous and knowledgeable. Friendly environment. Felt comfortable and taken care of. Cole Lutz is an exceptional salesman. Justin made my experience seem stress free. A terrific buying experience! More
by Happy
Employees Worked With
Jordan in service, Danny Shutts, Cole Lutz, Daniel Rouse
February 14, 2019
Great experience! Service was great from beginning to end and had absolutely no issues. Reason why I come back for service for my vehicle. Coty was a pleasure to work w Service was great from beginning to end and had absolutely no issues. Reason why I come back for service for my vehicle. Coty was a pleasure to work with as well. More
by Bluecamryguy
Employees Worked With
Coty Becker
February 11, 2019
Amazing and helpful! Danae was my saleswoman and she was amazing the so kind! She was so helpful and I’m so happy she helped us! I loved buying a car from her. I 100% reco Danae was my saleswoman and she was amazing the so kind! She was so helpful and I’m so happy she helped us! I loved buying a car from her. I 100% recommend going to this dealership and having Danae Hrenak as your saleswoman! Thank you Russ Darrow and Danae Hrenak!! :) More
by Cassiecesare
Employees Worked With
Noah Luckiesh, Danae Behnke
