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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
785 Reviews

2700 W Washington Street

West Bend, WI

53095

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Showing 785 reviews

August 15, 2019

Great service! I had friendly Dealership Cutomer Service at Toyota in West Bend.They fixed my 3 recalls,out of 4 on my Corolla in a very good time. More

by Ella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
August 14, 2019

Friendly and easy My entire experience was easy and the people were all very friendly. They walked me through every step of the process and were able to answer all my q More

by Jlee1414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
August 10, 2019

Excellent experience Michael Wagner and the folks at Russ Darrow were excellent to work with. Kind, clear communication and fair. We were sending our daughter out of state More

by Satisfied parent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Aug 13, 2019 -

Russ Darrow Toyota of West Bend responded

we are very happy to hear you had a great experience with Mike!! we think he's pretty great too!! thanks for the great review and your business!! danny shutts, general manager

August 10, 2019

Fast Easy and Painless Jim was a fantastic salesman to work with and I will definitely be recommending him to everyone I know. My car buying experience was very quick and More

by Kelly M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
Aug 13, 2019 -

Russ Darrow Toyota of West Bend responded

Kelly;, thanks for the kind words and great review!! we will certainly pass along to Jim!! danny shutts, gm

August 09, 2019

SATISFACTION From the first greeting in the lot to the final smile when leaving with my new "wheels", my car shopping experience exceeded my nervous expectations. More

by Juice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Bechler, Jim Dunker
August 09, 2019

The bes car dealer We bought our third car there, it's amazing how they work to give as the best price and services. Thanks Jim Dunker for your help. More

by Torfow1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
August 06, 2019

Had an amazing experience! Came in to see what I would get when trading in my vehicle, and test run a few vehicles. Wasn’t sure if I would be getting one because they weren’t in More

by Christine.13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt S., Travis Schubert
August 06, 2019

Casual drive with goal of buying eventually. Excellent attention to detail. I liked how he offered drinks in fridge. It was a hot day. Presented a car with More

by Cori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
August 04, 2019

Purchase of 2016 RAV4 I came to Russ Darrow in search of a used RAV4 and I was treated like family from day 1. They were great about explaining the vehicle features to me, More

by Holzt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bechler, Robert Burger
Aug 05, 2019 -

Russ Darrow Toyota of West Bend responded

we really appreciate this kind review!! so glad you were pleased with our guys!! danny shutts, gm

August 02, 2019

Used car purchase Salesmen were available without being pushy. He was knowledgeable, attentive ,patient & took the time to research questions that needed more clarifica More

by MJAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Burger, Miranda Zarling
Aug 02, 2019 -

Russ Darrow Toyota of West Bend responded

thanks for the kind and thoughtful review...we all really appreciate!! danny shutts, gm

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