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Russ Darrow Toyota of West Bend
West Bend, WI
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 785 reviews
September 03, 2019
Great experience Bob was great to work with. Very timely about getting back to us with any questions we had. He kept us up to date on new arrivals and we appreciated h Bob was great to work with. Very timely about getting back to us with any questions we had. He kept us up to date on new arrivals and we appreciated his honesty and no pressure sales approach. It was always very clear that he was interested and willing to help meet our needs. We truly appreciate all of the time and advice he gave us! More
by Czarnecki
Employees Worked With
Robert Burger
August 29, 2019
New vehicle Bob Burger is a great sale person and answered all my questions. This dealership is great, this is our third vehicle. Had great experience every time. Bob Burger is a great sale person and answered all my questions. This dealership is great, this is our third vehicle. Had great experience every time. More
by Tom123
Employees Worked With
Noah Luckiesh, Robert Burger
August 29, 2019
We bought a new Toyota Highlander yesterday everyone was so Our experience choosing a new Highlander at Russ Darrow Toyota was a pleasant one. Danny Shutts and his staff were very helpful, patient, and knowledg Our experience choosing a new Highlander at Russ Darrow Toyota was a pleasant one. Danny Shutts and his staff were very helpful, patient, and knowledgeable. Our salesman Dan Domask was the Best ! More
by Richie GT
Employees Worked With
Daniel Domask, Danny Shutts
August 23, 2019
A+ Service Rob was extremely friendly and knowledgeable. Gave me best/worst case scenarios, explained everything so I could understand and kept me informed on th Rob was extremely friendly and knowledgeable. Gave me best/worst case scenarios, explained everything so I could understand and kept me informed on the progress. More
by Deb
Employees Worked With
Rob Martin
August 20, 2019
Excellent experience!! Salesman Matt was absolutely wonderful! Do to my current vehicle being out of commission, I needed to decide quickly! His patience and kindness was ap Salesman Matt was absolutely wonderful! Do to my current vehicle being out of commission, I needed to decide quickly! His patience and kindness was appreciated More
by Karen18
Employees Worked With
Matthew Buettner
August 20, 2019
Amazing Service. Would Recommend to Everyone Heather was amazing helping me purchase my first car. She made the process easy, understandable, and enjoyable! Anyone looking for a car, go see her! Heather was amazing helping me purchase my first car. She made the process easy, understandable, and enjoyable! Anyone looking for a car, go see her! More
by Poppe712
Employees Worked With
Heather Gagliano
August 18, 2019
100,000 mile maintenance We were pleased with all aspects of this service. The workers are well qualified and friendly. I was given a ride home while they worked on the car. We were pleased with all aspects of this service. The workers are well qualified and friendly. I was given a ride home while they worked on the car. More
by Norm1939
Employees Worked With
Rob Martin
August 18, 2019
Best Experience Ever Just bought my first brand new vehicle. I looked for months and test drove a few at different places. Originally I had gone into a different place and Just bought my first brand new vehicle. I looked for months and test drove a few at different places. Originally I had gone into a different place and had the worst experience of my life. A few weeks later I came to Russ Darrow Toyota in West Bend. I worked one on one with Cody Baertschy. He was super professional, kept it light and breezy. I had two trade ins and Cody and the GM worked with me to get what I needed out of them. This was a dream that I wasn’t sure was going to happen. Anyone that asks, I tell them how awesome it was there and to request Cody. Real people that treat their customers like real people. Highly recommend them! More
by dreaweez88
Employees Worked With
Cody Baertschy
August 17, 2019
Friendly and knowledgeable Great service fun to talk to chatty and very helpful gitbmebtobthe car I wanted knew what he was talking about it seemed overall great experience Great service fun to talk to chatty and very helpful gitbmebtobthe car I wanted knew what he was talking about it seemed overall great experience More
by Scoobypipermom
Employees Worked With
A Justin was very nice and helpful with the paperwork too, Travis Schubert
August 15, 2019
New vehicle purchase. Excellent experience. Wonderful vehicle. Dealership personnel were excellent and easy to work with. The third vehicle we have bought at Russ Darrow. Excellent experience. Wonderful vehicle. Dealership personnel were excellent and easy to work with. The third vehicle we have bought at Russ Darrow. Thanks. We will come back again when we need another vehicle. More
by Johnno
Employees Worked With
Matthew Buettner
