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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
785 Reviews

2700 W Washington Street

West Bend, WI

53095

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Showing 785 reviews

November 30, 2019

Service was good. Got a free wash with the service and it was so so. Wiped down when I got home and after two rags getting filthy, I decided I was just smearing dirt from what was supposed to be clean vehicl More

by wolfhuntr
Recommend Dealer
Yes
Employees Worked With
Rob Martin
November 29, 2019

The best car shopping I ever had Jim Dunker was very knowledgeable and explain every detail of my new vehicle and answer all my questions completely . It was one of my best experienc More

by babyhuey65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
November 26, 2019

Excellent Travis Schubert worked with me. Very patient in explaining everything & answering questions. I am from the older generation so his explaining all the More

by Bonnie Justman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in Finance, Travis Schubert
November 20, 2019

A great experience! I did a small amount of research before going to Russ Darrow. I was glad I chose this dealership as I was given outstanding service. The selection o More

by SRM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
Nov 20, 2019 -

Russ Darrow Toyota of West Bend responded

WOW...thanks for the great review!! really nice of you to do this and give us 5 stars!! we agree..we think Jim is pretty awesome too!! danny shutts, gm

November 15, 2019

Thanks Travis! Travis Schubert was very patient with us, quick to help us with getting cars to test from other Russ Darrow stores, and we didn’t feel pressured at an More

by phil4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
November 13, 2019

Started the truck buying experience with Kayla over email. She answered every question and found a vehicle that fit our needs. Cole continued our experience organizing everything with the deal. Even wh More

by Kelly L
Recommend Dealer
Yes
Employees Worked With
Matt ( Finance) , Cole Lutz, Kayla Gagliano
November 11, 2019

Very straightforward and honest. I would buy another cat from this dealership. Have me what i think was their price on the cast i bought and my trade. More

by Carooks
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
November 05, 2019

A great experience Jim and Russ Darros Toyota did a nice job of addressing the concerns of my wife in purchasing the Toyota Pruis. Overall, a good experience. More

by brpulford50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
November 05, 2019

Simple and easy. Jim made purchasing our new vehicle simple and painless. It was a fairly quick and enjoyable venture. Thank you Jim. I would recommend Russ Darro More

by 6185cjacobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Buettner, Jim Dunker
November 04, 2019

The staff was great!! The salesman Jim Dunker was patient, kind and easy to work with. We would recommend buying a car from him and Russ Darrow Toyota!! Thanksto More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh, Jim Dunker
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