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Russ Darrow Toyota of West Bend
West Bend, WI
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 785 reviews
June 14, 2020
The experience I had at Russ Darrow was excellent. I was able to wander the lot peacefully for a while, then I was approached to see what I needed. Travis then showed me several cars that for my needs, expl able to wander the lot peacefully for a while, then I was approached to see what I needed. Travis then showed me several cars that for my needs, explaining, but not over explaining the best features of each. After not pressuring me he let me decide which to test drive. Being able to have him there if I needed but not being pushy was perfect. More
by thomas_stoll.13
Employees Worked With
Travis Schubert
June 10, 2020
Got me in quickly for unscheduled service. Really nice job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip in 2 days. Thx Chris. More
by kpleeson2
Employees Worked With
Chris. Five stars
June 01, 2020
People were very friendly and bent over backwards to help me get the lease I was looking for. Heather was very helpful and explained everything to me. me get the lease I was looking for. Heather was very helpful and explained everything to me. More
by Swiskirchen
Employees Worked With
Heather Gagliano, Danae Behnke
May 28, 2020
We loved working with Matt! We knew what we wanted and Matt delivered. When it came to picking up the vehicle he was so accommodating as the dealership was running behind. We hig We knew what we wanted and Matt delivered. When it came to picking up the vehicle he was so accommodating as the dealership was running behind. We highly recommend working with Matt!!!! More
by MichelleS
Employees Worked With
Matthew Buettner
May 27, 2020
Great experience with Jim, purchasing our 2020 Prius XLE. Helpful, friendly and knowledgeable. Justin Gersonde was helpful, friendly, knowledgeable nd easy to work with, too. Helpful, friendly and knowledgeable. Justin Gersonde was helpful, friendly, knowledgeable nd easy to work with, too. More
by susan.garcia1
Employees Worked With
Justin Gersonde, Jim Dunker
May 23, 2020
What a great experience. Travis was patient, thorough and informative. I've been buying and servicing my cars here for over 10 years! Thanks everyone! informative. I've been buying and servicing my cars here for over 10 years! Thanks everyone! More
by Ccarbery
Employees Worked With
Justin Gersonde ?????, Travis Schubert
May 23, 2020
Heather and Justin made the process quick and easy. They were a pleasure to work with. I would definitely recommend Russ Darrow Toyota to friends. were a pleasure to work with. I would definitely recommend Russ Darrow Toyota to friends. More
by Jillg1
Employees Worked With
Heather Gagliano, Kayla Gagliano
May 23, 2020
Great quick and reliable service first time buying a car it was an amazing experience at Darrow the crew is the best around will be back for future purchase it was an amazing experience at Darrow the crew is the best around will be back for future purchase More
by Andrey
Employees Worked With
Matt from finance 5/5, Michael Wagner, Noah Luckiesh
May 20, 2020
I purchased my used Toyota Rav 4 in March and had a great experience with Ryan Z. The car I initially came to test drive did not meet my needs, and Ryan quickly helped me find a vehicle that is perfect for m experience with Ryan Z. The car I initially came to test drive did not meet my needs, and Ryan quickly helped me find a vehicle that is perfect for my family! Thank you Ryan! More
by ngiese
Employees Worked With
Ryan Z
May 18, 2020
Was in and out and on time. Couldn’t ask for anything better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. More
by Yotahighlander
Employees Worked With
Rob Martin
