Russ Darrow Toyota of West Bend

Travis was fantastic to deal with truck had to be ordered and he kept us well informed as to the progress. When truck arrived he made us feel great going thru all the paperwork and answering all our question and he kept us well informed as to the progress. When truck arrived he made us feel great going thru all the paperwork and answering all our questions. we have purchased a number of vehicles from dealership and have always been treated well would recommend them to anyone More

Found a car that for our needs after looking online first. No pressure salesman was friendly and helpful. Saw the car in the morning and had it home by 3 pm. first. No pressure salesman was friendly and helpful. Saw the car in the morning and had it home by 3 pm. More

I want to thank Russ Darrow Toyota for their excellent service. Their timely service to repair my Toyota FJ while I was on vacation, totally impressed me. I have never received such timely, rapid servic service. Their timely service to repair my Toyota FJ while I was on vacation, totally impressed me. I have never received such timely, rapid service in an emergency situation. My vehicle suffered a blown head gasket enroute from Arizona and they had it repaired in 4 days. The service I received from Dan was exceptional and he totally ensured everything went well. He provided me with an exceptional loaner vehicle during the repair which I greatly appreciated. This made our vacation so much more enjoyable by not having to worry about transportation during the repair. Once again I wish to thank Russ Darrow Toyota so very much for exceptional service and kindness. More

Fast, efficient, good quality, courteous service, inexpensive, high quality materials. Do not know what else to write, add positive comments yourself, I will agree to it. inexpensive, high quality materials. Do not know what else to write, add positive comments yourself, I will agree to it. More

Received kind and understanding service from my salesman Mike! He made sure I had everything that I needed and more!! Will be back next time! Mike! He made sure I had everything that I needed and more!! Will be back next time! More

Always great staff & service. I don’t like the 3.5% credit card surcharge. Just roll it into your your costs. It puts people off. credit card surcharge. Just roll it into your your costs. It puts people off. More

Both Sales and Financial did a nice job walking my wife and I through the Sales process. I would recommend them to family or friends and I through the Sales process. I would recommend them to family or friends More

I had to have the recall for the air bag on my Corrola replaced. It took longer then the estimated time they thought. They did give me a brake on the oil change that they did also. replaced. It took longer then the estimated time they thought. They did give me a brake on the oil change that they did also. More

Jim our sales guy was very helpful and made sure we were comfortable about our purchase. Jim went over the suv and explained all the options. He is very friendly and all around great guy. comfortable about our purchase. Jim went over the suv and explained all the options. He is very friendly and all around great guy. More

The car buying process was made easy. We were treated well and the sales staff was friendly and knew the product very well. I would definitely recommend them! well and the sales staff was friendly and knew the product very well. I would definitely recommend them! More