Russ Darrow Toyota of West Bend

The service I received on my vehicle was outstanding. My service writer was fantastic. He recommended things that I needed immediately and shared with me things to take care of at a later date. Truly look service writer was fantastic. He recommended things that I needed immediately and shared with me things to take care of at a later date. Truly looking out for me in terms on quality and immediate needs. I appreciate Russ Darrow West Bend's honesty and quality of service. Sincerely, Victoria More

First time using this dealership for routine maintenance. They’ve definitely gained my business. Very easy to get an appointment that worked for me. Everyone was professional, friendly and the work was compl They’ve definitely gained my business. Very easy to get an appointment that worked for me. Everyone was professional, friendly and the work was completed in a timely manner. More

My first time using Russ Darrow. My highlander needed an oil change and tire rotation. I was greeted by Rob M. the service advisor. He was very professional and took the time to answer any of my questions. oil change and tire rotation. I was greeted by Rob M. the service advisor. He was very professional and took the time to answer any of my questions. It was a pleasant experience and I will definitely use them again. More

Amazing customer service. Made it easy to buy a car. Worked hard to find all of the requirements I was looking for in a car. Worked hard to find all of the requirements I was looking for in a car. More

I was very pleased with the the salesperson Matt and business manager Justin. Matt was very friendly and always helpful in the deal process. Justin was not too pushy while doing the final paperwork. I'v business manager Justin. Matt was very friendly and always helpful in the deal process. Justin was not too pushy while doing the final paperwork. I've been using Russ Darrow in West Bend for over 20 years and would overall give them 5 stars. More

Everyone in the service department was kind and courteous. I brought my car into them for the first time since moving up to West Bend and it was the fastest oil change and tire rotation I ever had. courteous. I brought my car into them for the first time since moving up to West Bend and it was the fastest oil change and tire rotation I ever had. I would recommend them to friends. John Schomisch More

Best buying experience ever! I was greeted at the door by name. And even though it was at the end of the day I was treated with respect and patience in purchasing new vehicle! Thank you to my salesman Mike a name. And even though it was at the end of the day I was treated with respect and patience in purchasing new vehicle! Thank you to my salesman Mike and the finance manager. I would highly recommend to everyone! More

My experience was amazing! Our salesman was Travis and he was very knowledgeable and helpful. Overall very pleased with our car buying experience! 10/10 would recommend buying a vehicle here! was very knowledgeable and helpful. Overall very pleased with our car buying experience! 10/10 would recommend buying a vehicle here! More

Our last 5 vehicles have been Toyota, been happy with sales person, dealership in Westbend, the manager Mark, and great service department plus your finance guy. Salesman Ryan was very helpful in explain sales person, dealership in Westbend, the manager Mark, and great service department plus your finance guy. Salesman Ryan was very helpful in explaining all features in vehicle. More

We purchase our car out of state and Cole Lutz made the process so easy and seamless. Great customer service experience. We would highly recommend Russ Darrow. process so easy and seamless. Great customer service experience. We would highly recommend Russ Darrow. More