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Russ Darrow Toyota of West Bend
West Bend, WI
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 785 reviews
February 09, 2021
The only thing was I didn’t get a car wash. But other than that service was great.everyone was friendly and helpful and answered all my questions. than that service was great.everyone was friendly and helpful and answered all my questions. More
by Spolze
Employees Worked With
Chris Jones
February 08, 2021
Outstanding maintenance service from Dan - cordial, knowledgeable and helpful, with timely and practical recommendations. Always a pleasure to deal with him. Easy to feel confident in the service we knowledgeable and helpful, with timely and practical recommendations. Always a pleasure to deal with him. Easy to feel confident in the service we receive. More
by sankaty95
Employees Worked With
Daniel Rouse
February 03, 2021
I brought my car in for 25,000 mile check. I mentioned the problems I was having driving on snow and requested that my tires be checked. I indeed needed new tires. Christopher explained the tires availabl the problems I was having driving on snow and requested that my tires be checked. I indeed needed new tires. Christopher explained the tires available and helped pick out the best set for my situation. He was very nice and professional. More
by Deb
Employees Worked With
Christopher Jones
February 02, 2021
Excellent service by Rob and the tech. Repair was fast and fairly priced. I plan to keep my 6 year old RAV 4 for another 6-8 years, so it’s worth it for me to make sure repairs are done correctly. and fairly priced. I plan to keep my 6 year old RAV 4 for another 6-8 years, so it’s worth it for me to make sure repairs are done correctly. More
by Dave
Employees Worked With
Rob Martin
January 28, 2021
Great Experience once again! Purchased at least 3 three vehicles in the past from this Russ Darrow dealership. Always helpful, friendly and competitive. Really like the Toyota brand. vehicles in the past from this Russ Darrow dealership. Always helpful, friendly and competitive. Really like the Toyota brand. More
by telbrl
Employees Worked With
Michael Wagner, Noah Luckiesh
January 23, 2021
We are very pleased with the services we have received and the friendly atmosphere. They took their time to help us out,and gave us the best deal. We would definitely recommend our friends and family, we and the friendly atmosphere. They took their time to help us out,and gave us the best deal. We would definitely recommend our friends and family, we will be back in the future . Thank you very much More
by barbara.roohr56
Employees Worked With
Michael Wagner
January 10, 2021
Travis Derosier is my Salesperson and I can't say enough good things about how well he took care of me during the purchase of my new Rav4 xle. Thanks so much Travis. good things about how well he took care of me during the purchase of my new Rav4 xle. Thanks so much Travis. More
by Bobkat454
Employees Worked With
Travis Derosier
January 05, 2021
Excellent service . They were able to schedule me for the next morning. Very friendly and took care of things I needed. Very professional and I am very satisfied next morning. Very friendly and took care of things I needed. Very professional and I am very satisfied More
by glennrohde
Employees Worked With
Daniel Rouse
January 04, 2021
Service person Not friendly, he was Rude. Recommend Service person Not friendly, he was Rude. Recommend tires but then told me “I am not here to sell you tires, I don’t care if you buy them from me or Service person Not friendly, he was Rude. Recommend tires but then told me “I am not here to sell you tires, I don’t care if you buy them from me or Not!” After that off handed comment, why would I want to buy them from Russ Darrow. I will think about coming back for my next visit. More
by Tracy.blaul
Employees Worked With
Seth
January 04, 2021
They did a great job on servicing my vehicle. Very professional people work there. I’ve been a customer since 1993 and purchased 3 vehicles there. professional people work there. I’ve been a customer since 1993 and purchased 3 vehicles there. More
by debscrafty
Employees Worked With
Danny Shutts, Mark Bechler, Daniel Rouse, Rob Martin
