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Russ Darrow Toyota of West Bend

West Bend, WI

4.6
785 Reviews

2700 W Washington Street

West Bend, WI

53095

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Showing 785 reviews

August 12, 2021

Nice place, and very nice stuff. A lot of patience. Very helpful. I will definitely recommend it to my friends and family. I am so glad I find this place. More

by Ada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
August 07, 2021

Noah and Cole at Russ Darrow Toyota made buying a car a pleasure. They got me exactly the car I wanted in a reasonable time frame and the price was right. More

by Kajer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh, Cole Lutz, Ivan Lawler
July 27, 2021

Salesman, Heather was very nice and accommodating. We got a fast trade in quote and the finance gentleman was very helpful. We had a great experience. More

by Jodi99b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagliano
July 21, 2021

I always have a great experience at this dealership. Dan is the best! He is always so personable and efficient. I never worry about anything at this dealership. More

by gnoeske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Jul 23, 2021 -

gnoeske responded

I always have a great experience at this dealership. Dan is the best! He is always so personable and efficient. I never worry about anything at this dealership.

July 05, 2021

Good service always with friendly people and fairly reasonable charges More

by Toyotafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Jul 05, 2021 -

Russ Darrow Toyota of West Bend responded

hey thanks for the review!! danny shutts, gm

July 01, 2021

Excellent customer service! Daniel was very personable! Would definitely recommend him to family and friends. He wasn’t one of those pushy, cheesy salesman! Great person! More

by Kendra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in Sales
Jul 05, 2021 -

Russ Darrow Toyota of West Bend responded

what a nice review Kendra!! danny shutts, gm

June 30, 2021

Outstanding customer service and ease of vehicle purchase process. Every individual we came in contact with was courteous and accommodating. I would highly recommend them to family friends looking for a grea More

by Marzal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gersonde, Danny Shutts, Cole Lutz
Jul 05, 2021 -

Russ Darrow Toyota of West Bend responded

what a great response and review!! danny shutts, gm

June 21, 2021

Above & beyond. I’ll keep coming back. We’ve leased 5 vehicles from Russ Darrow WB between my husband & I. Awesome team all around & a comfortable customer environment. More

by Jessica N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Domask, Danny Shutts
Jun 21, 2021 -

Russ Darrow Toyota of West Bend responded

Jessica we really appreicate you, your loyalty and business!! thanks!! danny shutts, gm

June 19, 2021

Purchasing a car can be stressful, Travis was knowledgeable and patient with us. With limited choices (due to covid) I felt he was straight forward and we are happy with our purchase. More

by mrmrswied
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
Jun 21, 2021 -

Russ Darrow Toyota of West Bend responded

thanks so much!! danny shutts, gm

June 10, 2021

Great experience working with Jim Dunker. Very pleased with his no pressure professional approach. Jim, took the time to review all aspects of the vehicle and was very knowledgeable and helpful. More

by Michael Dickmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunker
Jun 21, 2021 -

Russ Darrow Toyota of West Bend responded

thakns Michael!! danny shutts, gm

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