Russ Darrow Toyota of West Bend

They were prompt, very friendly and they appear very organized which makes for an efficient visit. The facility is clean as well organized which makes for an efficient visit. The facility is clean as well More

The Russ Darrow Toyota whole service department is always very helpful and have always had great service very helpful and have always had great service More

Everyone was very helpful. I like the video in the maintenance check. Very friendly staff. Very informative. maintenance check. Very friendly staff. Very informative. More

I had a great experience at Russ Darrow Toyota. My sales person Matt was friendly and knowledgeable about the car I was looking to buy. person Matt was friendly and knowledgeable about the car I was looking to buy. More

I bought a Lexus GX 460 on 7/15/2021. After two weeks I found out the front right side bumper was damage and they glued(Can be seen in gray) it to the body for temporary fix. I texted them with the detail found out the front right side bumper was damage and they glued(Can be seen in gray) it to the body for temporary fix. I texted them with the detail message along with the picture, no reply. I emailed them using their website and no respond. Today is 9/2/2021 still no one contacted me. Highly disappointed! More

Never been disappointed by this dealer ship always friendly staff and they do what they say they need to do staff is very knowledgeable and they tell you up front what needs to be done friendly staff and they do what they say they need to do staff is very knowledgeable and they tell you up front what needs to be done More

Just purchased a 2019 Toyota Highlander XLE today and would highly recommend this dealership . 5 star A+ all the way . would highly recommend this dealership . 5 star A+ all the way . More

It's easy to get an appt when it's convenient for you. I like the text reminders - one less thing I have to try and remember. Staff is always friendly and polite. like the text reminders - one less thing I have to try and remember. Staff is always friendly and polite. More

Phenomenal customer service, great quality vehicles with prices you can afford! I recommend Adam & Pat there amazing an efficient. Get in and out with your new ride fast! Best experience ever that I’ve expe prices you can afford! I recommend Adam & Pat there amazing an efficient. Get in and out with your new ride fast! Best experience ever that I’ve experienced while purchasing a new vehicle. More

I found the people to be fair and honest. This is the 7th car bought car bought More