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Russ Darrow Nissan of West Bend - Service Center
West Bend, WI
151 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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151 Reviews of Russ Darrow Nissan of West Bend - Service Center
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January 26, 2020
Vehicle called in for recall and service campaign on air bag wanted to charge 800 and having the vehicle 3 days and apart would not fix for free when told this was a free service will be looking into this bag wanted to charge 800 and having the vehicle 3 days and apart would not fix for free when told this was a free service will be looking into this one for safety reasons More
by livermorejean
Employees Worked With
Taylor Lecher, Adam Retzlaff
January 22, 2020
GREAT EXPERIENCE FROM START TO FINISH NO COMPLAINTSAND A GREAT EXPERIENCE FROM START TO FINISH. I WILL CONTINUE TO BRING MY VEHICLE AND BUSINESS TO RUSS DARROW NISSAN OF WEST BEND. NO COMPLAINTSAND A GREAT EXPERIENCE FROM START TO FINISH. I WILL CONTINUE TO BRING MY VEHICLE AND BUSINESS TO RUSS DARROW NISSAN OF WEST BEND. More
by DMAYWORM
Employees Worked With
Ivan Lawler, Taylor Lecher, Patrick Fitzgerald, Dana Kay Behm, Melanie Leinen, Jacob Wilson, Chris Loebel, Adam Retzlaff, Randi Schueller
January 17, 2020
Walked in and was instantly greeted.. I made an appointment.. the service was prompt even though I was 20 minutes late. She offered a carwash and refreshments.. very nice kind and friendly! Keep appointment.. the service was prompt even though I was 20 minutes late. She offered a carwash and refreshments.. very nice kind and friendly! Keep up the good work! Much appreciated More
by Casewilli
Employees Worked With
Melanie Leinen
December 23, 2019
GREAT SERVICE EXPERIENCE MELANIE DROVE FOR OVER AN HOUR EACH DIRECTION TO MAKE SURE WE HAD THE PARTS NEEDED TO FINISH OUR REPAIR. WITHOUT HER HELP WE WOULD HAVE NOT BEEN ABLE MELANIE DROVE FOR OVER AN HOUR EACH DIRECTION TO MAKE SURE WE HAD THE PARTS NEEDED TO FINISH OUR REPAIR. WITHOUT HER HELP WE WOULD HAVE NOT BEEN ABLE TO COMPLETE OUR JOB UNTIL AFTER THE HOLIDAYS. GREAT SERVICE WITH A BEAUTIFUL SMILE! THANK YOU! More
by bpeppler
Employees Worked With
Melanie Leinen
December 09, 2019
I always have a great experience at Russ Darrow Nissan in West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice and are great to work with! The waiting area is very comfortable and they have great coffee and snacks... makes getting an oil change or service done to your car an enjoyable experience! More
by kat_boelte
Employees Worked With
Melanie Leinen
December 06, 2019
Purchased my Rogue here, great salesmanship and service support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. More
by Elaine
Employees Worked With
Melanie Leinen, Jacob Wilson
December 03, 2019
Been here quite a bit lately for warranty covered repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and ni repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and nice to have around the dealership. More
by Jb3401
Employees Worked With
Melanie Leinen
December 01, 2019
They're service is great and they really only do what is needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through the glass doors into the service garage. They brought filters to me before just replacing them and showed me the condition mine were currently in. Great service!! More
by mekayhs
Employees Worked With
Taylor Lecher
November 25, 2019
Great Customer Support I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! More
by andyplan
Employees Worked With
Taylor Lecher, Melanie Leinen, Adam Retzlaff
November 22, 2019
WONDERFUL! very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all you do More
by mayvilletireco
Employees Worked With
Melanie Leinen
