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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

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142 Reviews

142 Reviews of Russ Darrow Nissan of West Bend - Service Center

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September 16, 2020

Excellent experience top notch!! Great communication and price was lower than estimated. Write up was quick and easy the communication was great throughout the repair process. Great job by all. More

by Bgraham1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
September 10, 2020

I came in for a oil change and was greeted by the nicest person ever Melanie. She is the definition of customer service. She told me anytime I’m in the area t, to stop by for a car wash. It’s not often More

by Runako.porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Melanie brings parts to us whenever we work on a Nissan vehicle. She is always pleasant, friendly, efficient and accurate. It is a pleasure to have her deliver to us. More

by wojkiewiczjill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MELANIE PARTS SHUTTLE DRIVER
August 03, 2020

Was very happy with The service on July 27rh. We lube oil filter and tire rotation and a couple other filters were updated. Thank you More

by Bathlindadale
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

The service department did an Excellent Job of detailing my vehicle! Although we had a mixed-up with the appointment the staff was very accommodating in meeting my needs. More

by Maneysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Technician
July 15, 2020

A pleasure to work with, made my appointment same day. Will definitely ask for her again if I need service. Thank you very much for all the help. More

by koltsbme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Great help with my car service again, so thanks everyone! A nice positive & happy atmosphere makes me happy to come get an oil change :) thankes! More

by Brademan420
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

Wonderful customer service i give it a 5 stars great person to work with and that pride and making sure u comfortable and answer any questions u have definitely love this place More

by Sedric91
Recommend Dealer
Yes
Employees Worked With
Melanie Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

Great service Dept. Good communication. Taylor did all she could to help me with my vehicle. They even washed my truck before pulling it up for me. More

by Davidhjr
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

Clean, friendly and timely, what more can you ask for! State of the art services, sales and showroom right at your fingertips. Free car washes and oil changes as well! More

by 5k4real
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
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