Russ Darrow Nissan of West Bend - Service Center

Comprehensive and professional Great job, I'll be back! Well, I need to type 25 words at least so I have a manifesto prepared but, I'll save that. Glenn Leinen is the best manager Great job, I'll be back! Well, I need to type 25 words at least so I have a manifesto prepared but, I'll save that. Glenn Leinen is the best manager Russ Darrow ever had, bar none! I have purchased so many vehicles from him or his sales team I've lost count. How's that!! More

Service for airbag and coil spring recall. They did it right, they did it on time. Easy to schedule an appointment online. Polite service manager and a very clean and comfortable building. They did it right, they did it on time. Easy to schedule an appointment online. Polite service manager and a very clean and comfortable building. More

Great experience Very clean and brand new store. Service was very quick and has no issues! Purchased my car from Dana and had a great experience! She is very knowledge Very clean and brand new store. Service was very quick and has no issues! Purchased my car from Dana and had a great experience! She is very knowledgeable and friendly. More

Never enjoyed waiting for my vehicle as much as I did today! From the time we entered the service bay to the time we left with an immaculate and well serviced vehicle, we never stopped being impressed with the p From the time we entered the service bay to the time we left with an immaculate and well serviced vehicle, we never stopped being impressed with the people we met. Tyler was waiting for us inside the service area. Checking in was hassle-free and quick. We met Melanie in the customer waiting area, and she jumped right in to help us make some coffee(it was a fancy coffee machine we had never seen before. She spent the entire time we were waiting with us. She showed us around the dealership, talked about the 2018 Pathfinder and Murano, showed us the service area where we could watch our 2015 Pathfinder get serviced, and washed. We are really looking forward to working with this dealership when our current ends. The Pathfinder is our vehicle of choice! More

Belt, tps sensor, check vibration when shifting Came here to get answers to our concerns, because dealership in sheboygan was too busy & didn’t want to take the time. Talked with someone at dealersh Came here to get answers to our concerns, because dealership in sheboygan was too busy & didn’t want to take the time. Talked with someone at dealership & felt they could help me. More

Excellent Service The service department helped me at every turn suggesting non-chargeable inspections, Answering every question even those that may have sounded non in The service department helped me at every turn suggesting non-chargeable inspections, Answering every question even those that may have sounded non informed . At no time was I pressured to have more work on the vehicle which could have caused higher expenses. While I waited for my vehicle, everyone insured I was comfortable and had a drink of my choice to relax within a clean, noise free reception area. I had been experiencing problems with the key entry system which was repaired at no expense. My vehicle was washed and cleaned prior to returning it to the clean reception area. I would recommend this service to anyone with any type of vehicle. More

Perfect Overall Experience! For the moment I walked in the door with my wife to get a service quote for my 2001 Sequoia to the time the service was completed and paid for, everyo For the moment I walked in the door with my wife to get a service quote for my 2001 Sequoia to the time the service was completed and paid for, everyone I worked with was just awesome! Including the Parts Manager Erica Frymark, the Service Advisor Taylor Lecher and the General Manager Glenn Leinen. The entire team at this location has earned my trust and my business for a life time. Great job everyone and I must also say this ....... all of their personalities were genuine not just "put-on" for work. Thank you! More

Always nice The new dealership is really nice. Always prompt service with a pleasant waiting area. Convenient location and nice viewing area for visibility into t The new dealership is really nice. Always prompt service with a pleasant waiting area. Convenient location and nice viewing area for visibility into the service area. More

Love Russ Darro Nissan West Bend, WI My first visit to this beautiful, new state-of-the art facility in West Bend. Thoroughly delighted with the personal and friendly reception I received My first visit to this beautiful, new state-of-the art facility in West Bend. Thoroughly delighted with the personal and friendly reception I received from the staff. Very comfortable, outstanding facility. Arrived without appointment for 5k service on my new Murano. No waiting. I am thrilled with this outstanding experience. Thank you! More