Russ Darrow Nissan of West Bend - Service Center

Very helpful and fair prices Love all the service advisors. Always willing to help. Taylor is always willing to answer my questions and point me towards better deals. The site is Love all the service advisors. Always willing to help. Taylor is always willing to answer my questions and point me towards better deals. The site is very clean and they offer beverages and snacks while you wait. More

Customer service I would recommend this dealership to everyone I know. The employees are friendly and very helpful. They go out of their way to make you feel comforta I would recommend this dealership to everyone I know. The employees are friendly and very helpful. They go out of their way to make you feel comfortable. More

Oil change Staff was pleasant and helpful, scheduling the appt was easy. Completed the service ahead of schedule and called when it was completed. Easy to deal w Staff was pleasant and helpful, scheduling the appt was easy. Completed the service ahead of schedule and called when it was completed. Easy to deal with More

Awesome customer service!! We brought our 2010 Nissan Murano in for an oil change. While talking to another customer, I didn't have time to get myself a drink and the customer We brought our 2010 Nissan Murano in for an oil change. While talking to another customer, I didn't have time to get myself a drink and the customer rep got my water for me. And they offered me a complimentary car wash which was greatly needed. They also showed me my dirty air filter and my husband approved the purchase. It was a great experience. More

Service visit We received excellent service from Melanie and the service technician who repaired our key fob. The batteries were replaced at no charge. It took le We received excellent service from Melanie and the service technician who repaired our key fob. The batteries were replaced at no charge. It took less than 15 minutes. More

Always a lovely experience I made an appointment right before the weekend for Monday and Taylor answered the phone. She’s always friendly and helpful and she made my appointment I made an appointment right before the weekend for Monday and Taylor answered the phone. She’s always friendly and helpful and she made my appointment quickly. Then when I arrived I was greeted by the lovely Melanie. Everytime I see her, she makes me and my son feel like family. My son absolutely loves the kids room and it kept him nice and occupied while we got our oil change. More

Scheduled maintenance Took the Titan for its first oil change today. The service department had some coupons available for a fall oil change special. I requested a full syn Took the Titan for its first oil change today. The service department had some coupons available for a fall oil change special. I requested a full synthetic oil because it’s better and there was modest upcharge from the standard oil. The advisors are very nice and the lounge/waiting area is very nice. Met the service manager too and was impressed...a real car truck guy that’s been in the business a long time. I am glad to have a Nissan dealership in West Bend! More

Seamless Service Experience Had my wife’s Volvo in for oil change and rotate in yesterday along with getting new wiper blades. Taylor had everything all in good order and the wo Had my wife’s Volvo in for oil change and rotate in yesterday along with getting new wiper blades. Taylor had everything all in good order and the work was done seemlessly efficient. I would highly recommend Taylor and Russ Darrow for routine and specialized care of your vehicle. Great job!,, More

Excellent Customer service My favorite dealership to get service done. Outstanding service and they get you in/out quickly. Melanie and Dale are always a pleasure to deal with. My favorite dealership to get service done. Outstanding service and they get you in/out quickly. Melanie and Dale are always a pleasure to deal with. Thanks Russ Darrow. More

the service department was EXCELLENT The Service Department was engaging, friendly, and provided efficient and successful service for my 2018 Altima. The waiting area was clean and had a The Service Department was engaging, friendly, and provided efficient and successful service for my 2018 Altima. The waiting area was clean and had a variety of beverages and snacks. The waiting area was even festively decorated to make you feel like they cared about the atmosphere. More