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Russ Darrow Nissan of West Bend - Service Center

West Bend, WI

4.6
239 Reviews

239 Reviews of Russ Darrow Nissan of West Bend - Service Center

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June 08, 2025

No thank you Just 12 more words Just eight more words Just four more words More

by Mlwinx13
Recommend Dealer
Yes
Employees Worked With
Roger i believe
Jun 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

June 08, 2025

Thank goodness for Roger. He made sure my car was serviced properly. He did an outstanding job. More

by g.r.darnell81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger in the service department
Jun 09, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

June 06, 2025

Good service, friendly staff. Got my 3 free oil changes. Would come back if I need to More

by DONEGRAMMY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

Outstanding service provided by some great people Car delivered in perfect condition Finance office was easy to work with More

by JIMMACK0
Recommend Dealer
Yes
Employees Worked With
Drake
Jun 03, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

I’ve always had good service. But by the time I came back home, there was a clunk when turning the wheel. I took it to a shop in my town, sway bars and control arms both needed re More

by gmax6xys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know there names
Jun 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 31, 2025

Service department personnel were extremely pleasant to work. Required service was scheduled and completed timely. More

by misken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service was extremely helpful
May 31, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 30, 2025

My car was taken in promptly, I was told approximate time it would take and he went over everything when it was finished. He was very respectful and answered all my quetions. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bahr
May 30, 2025 -

Russ Darrow Nissan of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 29, 2025

Mostly has been a great experience. Al of my concerns have been addressed reasonably. Still have an issue with a rear strut but I will continue to monitor that problem. More

by LEGEND11141
Recommend Dealer
Yes
Employees Worked With
Mike, parts manager, Roger in service and Brian in service.
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 29, 2025

The guys I worked with were some of the friendliest, most knowledgeable people I have ever worked with at a dealership. Everything was catered to make the car purchasing experience as streamlined and effici More

by CORBYDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Corey, Kevin Roth
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 29, 2025

The guys I worked with were some of the friendliest, most knowledgeable people I have ever worked with at a dealership. Everything was catered to make the car purchasing experience as streamlined and effici More

by CORBYDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Corey, Kevin Roth
May 29, 2025 -

Russ Darrow Nissan of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

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