Russ Darrow Nissan of Milwaukee

The sales were phenomenal, but it took nearly 2 hours to get through financing due to not having enough staff. It was very frustrating. I would highly reccomend Jerad again, but would suggest going during a get through financing due to not having enough staff. It was very frustrating. I would highly reccomend Jerad again, but would suggest going during a non busy time to ensure less wait for finance and paperwork. More

Great service. Very Friendly. I was able to put money down online, come in and test drive and drive away on the same day. I'm more than satisfied. down online, come in and test drive and drive away on the same day. I'm more than satisfied. More

was very pleased with the service I recieved while i was there and how fast the turn around was to take my trade in and walk out witha brand new car there and how fast the turn around was to take my trade in and walk out witha brand new car More

Was very pleased with the level of service we received Was very pleased with the level of service we received Jerad took the time to ensure we picked the right vehicle, and made sure we were completely Was very pleased with the level of service we received Jerad took the time to ensure we picked the right vehicle, and made sure we were completely taken care of. Overall, a very positive experience. More

My husband and I where both in the market for new cars and words dont describe how perfect our expiriance was with Jared at Russ Darrow on 91st and brown deer rd. He went above and beyond and customer ser and words dont describe how perfect our expiriance was with Jared at Russ Darrow on 91st and brown deer rd. He went above and beyond and customer service expirance we both have ever encountered. He was sooo friendly and professional. We would without any question send any of our friends and family to not only Russ Darrow Nissan but would definately send them to see Jared! Your very personable personality speaks volume about you! I hope tou take the time to recognize Jerad and his outstanding customer sevice! Jared .... THANK YOU!!! More

I had the opportunity to work with Jerad and he really impressed me with his customer service and devotion. I was pleased at the time he took with me and made sure I was satisfied. When I looked confused, impressed me with his customer service and devotion. I was pleased at the time he took with me and made sure I was satisfied. When I looked confused, he allowed me to ask more questions. It was a stress-free opportunity and I never felt pressured or obligated to buy. More

I have given this dealership a very bad rating because they are a bunch of liars who like to steal from the elderly, and take advantage of them! If they did this to my Dad, who knows how many other elderl they are a bunch of liars who like to steal from the elderly, and take advantage of them! If they did this to my Dad, who knows how many other elderly people they have taken advantage of! I was there with my Dad when he told them he didn't know whether or not he could afford to pay cash for a Pontiac G6. The used car manager, Brenden told my Dad in order to hold the car for up to 5 days (make sure it wasn't sold to someone else), just to give them a couple of hundred dollars, until he was able to figure out his finances. This was on Friday, December 16th 2011. My Dad told them to charge $200.00 to his Discover card, and by Monday, December 19th 2011, he would know whether or not he had enough cash in his account after subtracting the taxes. I have given money to a dealership before to hold a car, and they gave me my check back when I couldn't afford it. Same goes for apartments I have rented. When my Dad went to the used car dealership on Monday, December 19th to tell them he was going with a lower price car that was within his budget, and to refund the $200.00 to his Discover Card, Brenden--used car manager disappeared for 20 minutes. When he came back, he told my Dad they could only charge his card, they didn't have the ability to refund his card, and they would mail him a check for $200.00. Up to this point in time (December 31, 2011), my Dad still has seen a check in the mail from them. I've worked in retail long enough to know if you can charge a card, you can refund a card. They took advantage of the fact my Dad is elderly, and didn't know they were lying to him. I plan to report this dealership to the WI BBB. There's also a law against taking advantage of the elderly. They employ a bunch of sharks and vultures waiting to pray on those who don't know any better. More

From the moment I walked into the dealership, I felt comfortable. All the employees had smiles on their faces and interacted well with each other. It appears that they enjoy their jobs. I knew what k comfortable. All the employees had smiles on their faces and interacted well with each other. It appears that they enjoy their jobs. I knew what kind of car I wanted, and there was no up-selling or pressure of any kind. The first offer I received was the only one required, and I was dumbfounded by it because it was an excellent price. I just sat there, staring at the paper, and the Sales Manager asked "Is there something wrong?" I replied that I wasn't expecting such a good offer right off the bat, and the manager replied "we prefer to give the best price up front, instead of in $100 increments". Jerad, the sales rep, said "that's the Darrow difference!" I really didn't believe that advertising slogan, but I do now. They were willing to search for a specific color, and they were very easy to work with on financing - much flexibility for a qualified buyer. The car came with 3 free oil changes with no appointment required. And all of this occurred after 5 PM! I never thought I'd say this about buying a car, but it was actually a pleasant experience. Jerad is a wonderful sales rep - very attentive, patient and helpful. Everyone I spoke with, including Eric in Finance, was top notch. I keep my cars for 8-10 years, but even so, Darrow has a customer for life. More

Jerad took my call @ 10pm!!! Even though he did not have vehicle on lot was willing to locate it for me and in the color I wanted and while beating all dealers "internet prices". We had a misunderstanding t vehicle on lot was willing to locate it for me and in the color I wanted and while beating all dealers "internet prices". We had a misunderstanding that was dealt with as smoothly and with no pressure. We also meet with Igor the sales manager and Eric in finance, all were great and made us feel comfortable...a rarity for sure. Would recommend with 2 thumbs up!!! More

My brakes went out and they came to my place and drove me to the dealer, I drove home in a car. Amazing, we finsihed the paperwork on the weekend. to the dealer, I drove home in a car. Amazing, we finsihed the paperwork on the weekend. More