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Russ Darrow Nissan of Milwaukee

Milwaukee, WI

4.7
1,182 Reviews
Welcome to our Nissan store, where innovation meets reliability. Discover a wide range of vehicles designed to fit every lifestyle, from sleek sedans to powerful trucks and versatile SUVs. Explore the impressive lineup of Nissan vehicles, each crafted with cutting-edge technology and renowned reliability. The Nissan Altima combines stylish design with advanced safety features, offering a smooth and efficient ride for daily commutes. For those seeking adventure, the Nissan Rogue stands out with its spacious interior, intelligent all-wheel drive, and innovative driver-assist technologies. Looking for robust performance? The Nissan Titan delivers, with powerful towing capabilities and rugged durability that make it perfect for work or play. Whatever your needs, Nissan vehicles are designed to exceed expectations, blending quality craftsmanship with modern convenience to elevate your driving experience. Our knowledgeable team is here to provide exceptional service and guidance, ensuring you find the perfect Nissan to drive with confidence. Visit us today and experience why we're your trusted destination for quality and performance. We are your one stop shop for everything Nissan in the Milwaukee area.
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11212 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,183 reviews

July 14, 2025

When presenting my vehicles issue, I was explained the troubleshooting steps. Via a helpful video the process and fix was explained. More

by DAVID_MICKELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

They didn't give me a receipt when I gave them my deductible with was 431 dollars. Very unprofessional and I was very disappointed. More

by Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Wise
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

The service was excellent, fairly priced and done in a timely manner. I will recommend to others. More

by Burpanil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

July 11, 2025

Great service , friendly staff and advisors , hard working technicians ,I love the food amenities yep More

by EMANUELY232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

July 11, 2025

The dealership was place to buy a car every one was great very friendly went very smooth More

by LANDYYOUNG42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Russ Darrow Nissan of Milwaukee responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Hansen matt.hansen@russdarrow.com

July 11, 2025

I came in and had a condenser replaced in my truck. Picked it up, drove it the next day and had transmission fluid blow all over my engine and all over my rims due to a mechanic, not tightening one of More

by Kenya.stafford01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Schiller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Schiller
Jul 12, 2025 -

Russ Darrow Nissan of Milwaukee responded

Kenya, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Hansen matt.hansen@russdarrow.com

July 10, 2025

The team was awesome! When I had my initial appointment, they had all the vehicles ready and provided detailed explanations to my questions. The sale process was pretty ef More

by tjlindow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen matt.hansen@russdarrow.com

July 09, 2025

This is a really efficient dealership. They are always kind and communicate very well the needs that my vehicle needs to run at its best. I greatly appreciate Russ Darrow Nissan! More

by DONAI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your great experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon. Matt Hansen matt.hansen@russdarrow.com

July 07, 2025

My service Rep Gerald was so pleasant and made my morning! Kudos to my Technician as I watched him service my car with great care! More

by MQS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

July 06, 2025

Erin in the service department took care of me, she said the new tires would take about an hour and a half. The job was done in less than an hour. Good job More

by RALPHC1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

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