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Russ Darrow Mitsubishi - Service Center
Waukesha, WI
110 Reviews
110 Reviews of Russ Darrow Mitsubishi - Service Center
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December 05, 2017
Service rated The service department at Russ Darrow Mitsibushi is one of the best in terms of customer service. The associates are always extremely friendly and kn The service department at Russ Darrow Mitsibushi is one of the best in terms of customer service. The associates are always extremely friendly and knowledgeable. More
by Jgrawey123
Employees Worked With
Bob Sterling
December 01, 2017
Oil Change Great customer Service Always helpful On answering any questions Regarding service or concerns on your Mitsubishi Was a hr late helped me get in for a Great customer Service Always helpful On answering any questions Regarding service or concerns on your Mitsubishi Was a hr late helped me get in for a oil change thanks MIke Lupo More
by Jrsanchez0613
Employees Worked With
Mike Lupo
November 27, 2017
Service was terrible!!!!!! Went for my first of 3 free oil changes and experience was not good. Service writer rude, did not get my car washed as promise because car wash not wo Went for my first of 3 free oil changes and experience was not good. Service writer rude, did not get my car washed as promise because car wash not working and when I asked what was the air pressure in my tires I was told "If it wasn't right we would have told you" would not recommend this service department to anybody. What a terrible way to treat a customer who just recently bought a new car from Russ Darrow. I guess once they get your money you are of no use to them especially on a free oil change. I'll let all my friends know not to use their service., More
by Steven22
Employees Worked With
Mike Lupo
November 19, 2017
Great service and body work. Needed some work done on my Outlander. Marvin in service took care of the guts issues. Andreas took care of the skin. Sid redid the striping. Good job Needed some work done on my Outlander. Marvin in service took care of the guts issues. Andreas took care of the skin. Sid redid the striping. Good job all around. More
by radbassist
Employees Worked With
Marvin and Andreas
November 18, 2017
Excellent Service I had an oil change done and they also took care of my safety recall. Bob is very friendly and helpful. It took less than an hour. I had an oil change done and they also took care of my safety recall. Bob is very friendly and helpful. It took less than an hour. More
by PatsFan
Employees Worked With
Bob Sterling
November 08, 2017
Fixed small hood dent with a little rust I had checked with other paint shop’s (like Goff’s) and was given a price $150 higher from them! I was very satisfied with Russ Darrow’s work!! A bi I had checked with other paint shop’s (like Goff’s) and was given a price $150 higher from them! I was very satisfied with Russ Darrow’s work!! A big thank you to Andreas Kolander for all his great customer service :) More
by Oneblondegem
Employees Worked With
Andreas Kolander
November 08, 2017
Excellent Service Great quality work! It is really refreshing to meet a service department who delivers great customer service as well as vehicle service. Manager Bob Great quality work! It is really refreshing to meet a service department who delivers great customer service as well as vehicle service. Manager Bob Sterling always helps us with any questions or concerns we may have. More
by Lori Schmitt
Employees Worked With
Bob Sterling
November 02, 2017
Awesome service Dept! Fantastic fast work in your service Dept! Excellent customer service care and always friendly and helpful! Thank you Mike & Marvin in service Dept you Fantastic fast work in your service Dept! Excellent customer service care and always friendly and helpful! Thank you Mike & Marvin in service Dept you guy's are awesome!! More
by Liz
Employees Worked With
Mike & Marvin in service Dept. Excellent customer service! Thanks guys!!
October 30, 2017
Confidence in the service The service team is friendly and they do a thorough job. I have compkete confidence in the quality of the work. They provide good suggestions and don The service team is friendly and they do a thorough job. I have compkete confidence in the quality of the work. They provide good suggestions and don't just try to sell parts. More
by Julie Walker
Employees Worked With
Marvin and Mike in Service
October 19, 2017
Kia Optima repair Andreas handled everything from start to finish with complete professionalism, understanding and consideration. Repair was complete within promised t Andreas handled everything from start to finish with complete professionalism, understanding and consideration. Repair was complete within promised timeframe and done perfectly. I'll be back and will refer others. More
by Lbw
Employees Worked With
Andreas
