Russ Darrow Mitsubishi - Service Center
Waukesha, WI
144 Reviews of Russ Darrow Mitsubishi - Service Center
Take forever to do a simple oil change. My appointment was not even in the system but I booked it over the phone with a rep. My appointment was not even in the system but I booked it over the phone with a rep. More
Friendly people,clean, was informed on what was going on with my car. Thank you stay kind with my car. Thank you stay kind More
My service advisor, Joakim Holm was incredible and very helpful. Explained the whole process to me and updated me during the work being performed. What Joakim communicated to me matched the end result an helpful. Explained the whole process to me and updated me during the work being performed. What Joakim communicated to me matched the end result and everything was fixed correctly. More
Great sevice, courteous staff. Too bad the coffee machine was out of order. Need my Java. Too bad the coffee machine was out of order. Need my Java. More
Very slow service . Took over an hour and a half to get my oil changed. My truck sat outside the waiting room window for over 20 minutes. When I went in to check on it t Took over an hour and a half to get my oil changed. My truck sat outside the waiting room window for over 20 minutes. When I went in to check on it they were just starting my paperwork. . More
Pleasant, courteous service. I do wish they dried off the car after washing. That would be nice. I do wish they dried off the car after washing. That would be nice. More
The service departments offered Great customer service. Joakim specifically was very pleasant. I would recommend this location. Joakim specifically was very pleasant. I would recommend this location. More
I gave 4 stars due to the fact I had a bad experience on a previous visit however I reached out to Justin and he rectified the experience and had patience and put me as a loyal customer first and then the a previous visit however I reached out to Justin and he rectified the experience and had patience and put me as a loyal customer first and then the next experience was much greater. More
Everyone was friendly and explained everything to me. I was greeted kindly, and once my service was done, everything was again explained to me what was done and what was not and what I will need done nex I was greeted kindly, and once my service was done, everything was again explained to me what was done and what was not and what I will need done next time. More
The guys were very attentive and friendly. nice waiting area with free beverages.prompt service nice waiting area with free beverages.prompt service More