Russ Darrow Mitsubishi - Service Center

Great service, wonderful staff all around We have purchased two vehicles from this dealer for service department is great very responsive the whole dealership on a whole is Great to deal with We have purchased two vehicles from this dealer for service department is great very responsive the whole dealership on a whole is Great to deal with More

Super professional and very friendly staff My work recently moved to Waukesha and all I can say is it’s great to be within vicinity of my original dealership. Not only is the staff incredibly f My work recently moved to Waukesha and all I can say is it’s great to be within vicinity of my original dealership. Not only is the staff incredibly friendly and professional, but they go out of their way to make sure you know you’re being cared for. They give you a report of what they did, what needs to be taken care of and what you should do in the near future to be sure you maintain the quality of your vehicle. Ive honestly never felt that taken care of by any vehicle services station ever! More

Very Satisfied Okay, my experience at Russ Darrow Mitsubishi in Waukesha was more than awesome. My truck needed brakes terribly bad. Like so bad my husband wouldn't Okay, my experience at Russ Darrow Mitsubishi in Waukesha was more than awesome. My truck needed brakes terribly bad. Like so bad my husband wouldn't even drive it. So, today was the day to get that taken care of. I worked with Marvin in their service department. He was very helpful when I called in to make my appointment. I needed to know exactly what it would cost me because I was paying cash. He totally understood and was very prompt with returning my call on the cost. Coming back on Wednesday with my other truck for some brake issues and front end noise. More

Required to review to stop texts I enjoy getting my car serviced at this dealership, Mike the service manager is always very friendly and remembers me each time I come in. However, wi I enjoy getting my car serviced at this dealership, Mike the service manager is always very friendly and remembers me each time I come in. However, with this particular visit, there was a pricing mix up with my battery replacement. I ended up paying more than I would have liked to and definitely could have gotten a better deal elsewhere, but it was convenient to get it done with my oil change. More

Super friendly and super helpful I showed up and was talked through the whole process of getting my oil changed and they were so friendly. Thank you for you service. I showed up and was talked through the whole process of getting my oil changed and they were so friendly. Thank you for you service. More

outstanding service Been using the Russ Darrow Mitsubishi service department for a few years now. The personable, knowledgeable and professional treatment from Mike and M Been using the Russ Darrow Mitsubishi service department for a few years now. The personable, knowledgeable and professional treatment from Mike and Marvin is outstanding. Would recommend the service dept to anyone. More

Service department oil change Mike did an excellent job easy to work with has a good sense of humor he explained everything in a clear and precise way I am looking forward to worki Mike did an excellent job easy to work with has a good sense of humor he explained everything in a clear and precise way I am looking forward to working with him in the near future More

Routine maintenance Just went there for some routine maintenance on my vehicle. My first visit there and I was treated very well... they were prompt with the service on Just went there for some routine maintenance on my vehicle. My first visit there and I was treated very well... they were prompt with the service on my vehicle, offered me the sale price even though I didn't know about the coupon, and didn't try to sell me anything I didn't need which has.happened at other dealerships. I will be back in the future for service again. More

Russ Darrow Waukesha The folks here at Russ Darrow Mitsubishi in Waukesha are always amazing! Everytime I go in to have any service done on my 2016 Outlander Sport they ar The folks here at Russ Darrow Mitsubishi in Waukesha are always amazing! Everytime I go in to have any service done on my 2016 Outlander Sport they are always friendly and ready to go! I highly recommend these people for all your car needs. More

Excellent service The ACD/AYC pump on my 2014 Evolution X failed last Wednesday, took it in first thing today (Monday) and they verified the issue, found a replacement The ACD/AYC pump on my 2014 Evolution X failed last Wednesday, took it in first thing today (Monday) and they verified the issue, found a replacement pump and installed it under warranty. Fixed the issue and 3 hours later everything's great! They even shuttled me to a local Starbucks so I could get some work done. More