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Russ Darrow Mitsubishi
Waukesha, WI
663 Reviews
Russ Darrow Mitsubishi in Waukesha, WI is your trusted destination for new Mitsubishi vehicles, quality used cars, and exceptional service. Our dealership offers a wide selection of Mitsubishi models, including the popular Outlander, Eclipse Cross, and Mirage, all backed by our commitment to customer satisfaction and transparent pricing. Whether you're shopping for a new car, securing financing, or needing expert Mitsubishi maintenance and repairs, our dedicated team is here to help. Visit Russ Darrow Mitsubishi today for a stress-free car-buying experience in Waukesha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 663 reviews
Verified Customer
November 11, 2025
Very friendly staff. Made the whole process very easy and I would recommend to anyone Russ Darrow and Joshua to anyone. Made the whole process very easy and I would recommend to anyone Russ Darrow and Joshua to anyone. More
by patty.suprenant
November 08, 2025
Very quick and easy. Services writer already knew what I was there for, got me in immediately and let me know the expected wait time. Services writer already knew what I was there for, got me in immediately and let me know the expected wait time. More
by Bxpheng
Employees Worked With
Joakim
November 07, 2025
The dealership is great. Everyone there is friendly and wants to make sure you’re taken care of. The sales manager even remembered me from my last purchase, which really show Everyone there is friendly and wants to make sure you’re taken care of. The sales manager even remembered me from my last purchase, which really shows their attention to detail. What stood out the most, though, was Jadeyn himself. He was incredibly helpful and went above and beyond to make the whole process smooth. The vehicle I bought had just come in as a trade-in and hadn’t been cleaned or detailed yet. After the transaction was completed, it was still being detailed, and to help get me on the road, Jadeyn actually jumped in to lend a hand to the person cleaning the vehicle. I’ve never seen that before—it really showed how much he cared and wanted to make sure I was taken care of. He even followed up a couple of days later, which was a nice touch. You don’t see that level of customer care often, and it made me feel valued rather than just another number. More
by shwa3287
November 06, 2025
The service was great. However, they don't stop contacting you to take this xxxx survey. However, they don't stop contacting you to take this xxxx survey. More
by CREYNOLDS6
November 06, 2025
Easy to schedule and great work always They are very thorough and do a great job thorough and do a great job More
by CHRISTINASCHUBERT71
November 06, 2025
Second time I have been to this dealership for a recall issue- very happy with the service. From scheduling to pick up, the service department updates every step along the way. issue- very happy with the service. From scheduling to pick up, the service department updates every step along the way. More
by Jen
Employees Worked With
November 05, 2025
They are amazing people. They worked so well with us and spent time walking us thru the sales process. Also the features of the vehicle. We are so appreciative of their effor They worked so well with us and spent time walking us thru the sales process. Also the features of the vehicle. We are so appreciative of their efforts on our behalf. They are a class act from management to sales. We recommend them to family and friends. Thank you!! More
by Michael K. McAdams
November 04, 2025
Tanner and the management helped me so much pick out a great car for me and my daughter great car for me and my daughter More
by serinaherrera23
