Russ Darrow Metro Mazda - Service Center

We were extremely disappointed with the length of time it took to fix the car and frustrated with the lack of responsiveness when we requested updates and estimated dates of completion took to fix the car and frustrated with the lack of responsiveness when we requested updates and estimated dates of completion More

Friendly staff with good technicians. Comfortable waiting area and I appreciate the amenities while waiting for the service to be completed. Comfortable waiting area and I appreciate the amenities while waiting for the service to be completed. More

Janae Anthony & Gwen HELPED ME tremendously! ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in a 2025 Mazda truck with my low car note and its helping building my credit !!! I will love to give a shout to out them two personally and Jalen for making me apart of the Mazda family ! More

I always have a great experience at Russ Darrow Mazda. Kirsten is fantastic, and I will continue to come back. Kirsten is fantastic, and I will continue to come back. More

Nice place with good customer service, Alejandro was amazing, really grateful for everything. Thank you amazing, really grateful for everything. Thank you More

Easy to schedule services, courteous staff and typically efficient length of time between arrival and completion! efficient length of time between arrival and completion! More

Great service! Thank you for your service and attention it was a fast and painless experience Thank you for your service and attention it was a fast and painless experience More

Bruce made sure I had the tires I needed before I came in. I appreciated him going the extra mile. in. I appreciated him going the extra mile. More

It's a great day waiting on them to service ur car and great customer service but my quote on my tires 🙃 is just a bit much 👌 great customer service but my quote on my tires 🙃 is just a bit much 👌 More

Bruce was great and so was the parts person who replaced the battery in my key fab and the person who took my payment. I had an oil change. I received the form with all the boxes checked. I checked and t the battery in my key fab and the person who took my payment. I had an oil change. I received the form with all the boxes checked. I checked and the window washer fluid was not filled. Makes me concerned with what else was not done on the checklist! More