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Russ Darrow Metro Mazda - Service Center

Milwaukee, WI

4.1
178 Reviews

178 Reviews of Russ Darrow Metro Mazda - Service Center

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August 06, 2020

Bruce in service even knew my name I brought my 2018 Mazda CX5, which I purchased here, in for routine maintenance. The service guy Bruce greeted me immediately and even knew my name. More

by friendsarchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

I appreciate Bruce Carrick went the extra mile to resolve my service issues. He patiently tried multiple times to check all possibliities over several days. More

by dmglassford
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020

Great service, very responsive, and went the extra steps to communicate. I was really impressed with the pickup and delivery service due to the pandemic. So much better than my experience with my last car More

by Jimkrahnart
Recommend Dealer
Yes
Employees Worked With
ARKADIY LITINSKIY
April 24, 2020

The service manager is the best.. he has helped me out with a few issues and really appreciate his personal interactions with my car issues More

by dickeymilwaukee
Recommend Dealer
Yes
Employees Worked With
Keith McGinnis
April 16, 2020

Love Russ Darrow metro Mazda. The only place I would go to buy a car. Or have it serviced. Keith in service is the best. And Dean always ensures a great deal and exceptional customer service Highly More

by Debz1404
Recommend Dealer
Yes
Employees Worked With
Dean Saidai, Keith McGinnis
February 28, 2020

They were great. Didn’t pressure me to get repairs I didn’t need. Will return when other service is needed in my Mazda 5. More

by AmberA
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

Good service, car wash could have been better. There’s still a lot of dirt on the front bumper and windows are dirty. Definitely wish they took the time to pay more attention to detail. More

by jnicoleempire
Recommend Dealer
Yes
Employees Worked With
Kara ramthun
February 01, 2020

I have always had excellent service with car professionals both on the sales side and on the service end. Very helpful, very respectful and always a pleasure to deal with. More

by jbruiser48
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam O’Brien, Keith McGinnis, ARKADIY LITINSKIY, Eric Rosa, Arkady Brodsky, Tim Hernandez
January 26, 2020

I feel metro mazda of milwaukee is the best dealership in the state of wisconsin. The service and sakes are superb. My last 3 vehicles were from there. More

by Badger33
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2020

Bruce is extremely The Best and very customer centric. Always taking great care of me and everyone I see him interact with. Keep up the great work Bruce!!! More

by Andre D.
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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