Russ Darrow Metro Mazda - Service Center

Great and friendly service. Reasonably priced. The waiting area was clean and entertaining. Everyone in the dealership was wearing masks and very clean and sanitary environment. waiting area was clean and entertaining. Everyone in the dealership was wearing masks and very clean and sanitary environment. More

Great service experience. Service associate was clear, helpful, accurate, honest, efficient, great communication. A great new feature that provides a video summary of the inspection items was provided via helpful, accurate, honest, efficient, great communication. A great new feature that provides a video summary of the inspection items was provided via text Highly recommended. Free car wash is always a bonus, now if they’d only clean the inside of the windshield..... More

Very helpful and attentive staff.They explored several Very helpful and attentive staff. They explored several solutions to solve a problem with my entertainment system. Nicholas was great keeping me upda Very helpful and attentive staff. They explored several solutions to solve a problem with my entertainment system. Nicholas was great keeping me updated on progress and alternatives. More

Bruce in the service department had me in and out in less than 60 minutes so I could make my oil change just in time for a work meeting. Such great service every time (+free car wash). I’ll never go anywhere than 60 minutes so I could make my oil change just in time for a work meeting. Such great service every time (+free car wash). I’ll never go anywhere else than metro Mazda! More

Russ Darrow and Nicholas (Service Manager), treated me so good. They attempted to diagnose my issue on my CX-5 and performed flawlessly and treated me with respect and very nice. good. They attempted to diagnose my issue on my CX-5 and performed flawlessly and treated me with respect and very nice. More

I was greeted promptly and the work was done in a respectable amount of time. It was a great experience and I loved the video! respectable amount of time. It was a great experience and I loved the video! More

I my recent service appointment went very well. The customer service representative I worked with was Nicholas. He was courteous and provided great customer service. I always get my car service complet customer service representative I worked with was Nicholas. He was courteous and provided great customer service. I always get my car service completed here and I’ve always had a good experience. More

My experience was very positive- I dealt with Bruce- got all recalls done and made sure things were done well! Had no issue with allowing me to use a very nice loaner car and worked well around my schedule. all recalls done and made sure things were done well! Had no issue with allowing me to use a very nice loaner car and worked well around my schedule. More

The service team was great. On time, great customer service and had me back on the road quickly. Thanks for getting me back to work on time. service and had me back on the road quickly. Thanks for getting me back to work on time. More

Super Helpful & Friendly This location was so kind to help out my boyfriend with a small issue with my key fob. They saved us time & money by being fair with their time. Thank This location was so kind to help out my boyfriend with a small issue with my key fob. They saved us time & money by being fair with their time. Thank you all!! More