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Russ Darrow Metro Mazda - Service Center

Milwaukee, WI

4.0
177 Reviews

177 Reviews of Russ Darrow Metro Mazda - Service Center

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January 18, 2022

Great service! Friendly staff. They squeezed me in for an emergency and did a great job! More

by Aeprochnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko
January 11, 2022

Service department was very helpful in explaining my computer settings. Oil change took a little longer than planned because of staff shortage. More

by tamarack7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names.
January 10, 2022

Very good service, the GM Dean is very helpful and service manager also did her best to help me but the only issue I had was the credit card 3.5% extra charge for using it??!! I never had any dealers More

by bahalkhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GM Dean
December 18, 2021

Great customer service! Thanks Mr Bruce Carrick for being so helpful and fast service. I do appreciated! More

by Katleeya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2021

Great service, good attention, effective and efficient solutions. Definitely recommend this dealership for service. The agent was very kind. More

by omarcuricaverisr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hall
December 02, 2021

I only take my cx5 to Bruce in service! He is very knowledgeable and very respectful. More

by jwsr830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

This is my second Mazda from Russ Darrow Metro Mazda. This is my second Mazda from Russ Darrow Metro Mazda. The service department has been terrific. Rebecca the service advisor,Really knows her stuff an More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Hall 5+ stars, Dean Saidai, Warren Hayden
November 26, 2021

Bruce Carrick, Service Manager, is outstanding. Knowledgeable. Honest. Responsive. Supervises carefully. Easy to with. Timely. More

by Benj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Also get good service. The people who work here seem to do there very best at giving you all the information you need. More

by Sandra Kroner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the red haired young ladies name.
November 02, 2021

Service advisor was great! Work was done sooner than expected. Will be back again in the future. More

by Billy Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hall