Russ Darrow Metro Mazda - Service Center

My experience was very positive- I dealt with Bruce- got all recalls done and made sure things were done well! Had no issue with allowing me to use a very nice loaner car and worked well around my schedule. all recalls done and made sure things were done well! Had no issue with allowing me to use a very nice loaner car and worked well around my schedule. More

The service team was great. On time, great customer service and had me back on the road quickly. Thanks for getting me back to work on time. service and had me back on the road quickly. Thanks for getting me back to work on time. More

Super Helpful & Friendly This location was so kind to help out my boyfriend with a small issue with my key fob. They saved us time & money by being fair with their time. Thank This location was so kind to help out my boyfriend with a small issue with my key fob. They saved us time & money by being fair with their time. Thank you all!! More

Bruce in service even knew my name I brought my 2018 Mazda CX5, which I purchased here, in for routine maintenance. The service guy Bruce greeted me immediately and even knew my name. I brought my 2018 Mazda CX5, which I purchased here, in for routine maintenance. The service guy Bruce greeted me immediately and even knew my name. He indicated about an hour and I believe I was out in about 35 to 40 minutes. My service has always been excellent. This is the dealership which I believe I can develop a long term relationship with. Great job Bruce! More

I appreciate Bruce Carrick went the extra mile to resolve my service issues. He patiently tried multiple times to check all possibliities over several days. resolve my service issues. He patiently tried multiple times to check all possibliities over several days. More

Great service, very responsive, and went the extra steps to communicate. I was really impressed with the pickup and delivery service due to the pandemic. So much better than my experience with my last car to communicate. I was really impressed with the pickup and delivery service due to the pandemic. So much better than my experience with my last car and dealership! More

The service manager is the best.. he has helped me out with a few issues and really appreciate his personal interactions with my car issues with a few issues and really appreciate his personal interactions with my car issues More

Love Russ Darrow metro Mazda. The only place I would go to buy a car. Or have it serviced. Keith in service is the best. And Dean always ensures a great deal and exceptional customer service Highly to buy a car. Or have it serviced. Keith in service is the best. And Dean always ensures a great deal and exceptional customer service Highly recommend More

They were great. Didn’t pressure me to get repairs I didn’t need. Will return when other service is needed in my Mazda 5. didn’t need. Will return when other service is needed in my Mazda 5. More

Good service, car wash could have been better. There’s still a lot of dirt on the front bumper and windows are dirty. Definitely wish they took the time to pay more attention to detail. still a lot of dirt on the front bumper and windows are dirty. Definitely wish they took the time to pay more attention to detail. More