Russ Darrow Metro Mazda - Service Center

Substandard service on my visit. 2016 Rogue shift problem. Sent me home with no resolution of problem. Please call me at 414-476-0216 to discuss this issue. Ray Bierle Thursday 12-26-2020. problem. Sent me home with no resolution of problem. Please call me at 414-476-0216 to discuss this issue. Ray Bierle Thursday 12-26-2020. More

It was a busy day and they were short staffed but they still were able to complete my oil change in less than an hour. I didn’t have an appt. Very happy with the friendliness and service still were able to complete my oil change in less than an hour. I didn’t have an appt. Very happy with the friendliness and service More

I went there for an oil change for the first time. The Service Associate was very friendly and helpful. She got me the best discount so I’m very pleased. I’ll definitely come back for service again. Service Associate was very friendly and helpful. She got me the best discount so I’m very pleased. I’ll definitely come back for service again. More

Great and friendly service. Reasonably priced. The waiting area was clean and entertaining. Everyone in the dealership was wearing masks and very clean and sanitary environment. waiting area was clean and entertaining. Everyone in the dealership was wearing masks and very clean and sanitary environment. More

Very helpful and attentive staff.They explored several Very helpful and attentive staff. They explored several solutions to solve a problem with my entertainment system. Nicholas was great keeping me upda Very helpful and attentive staff. They explored several solutions to solve a problem with my entertainment system. Nicholas was great keeping me updated on progress and alternatives. More

Great service experience. Service associate was clear, helpful, accurate, honest, efficient, great communication. A great new feature that provides a video summary of the inspection items was provided via helpful, accurate, honest, efficient, great communication. A great new feature that provides a video summary of the inspection items was provided via text Highly recommended. Free car wash is always a bonus, now if they’d only clean the inside of the windshield..... More

Bruce in the service department had me in and out in less than 60 minutes so I could make my oil change just in time for a work meeting. Such great service every time (+free car wash). I’ll never go anywhere than 60 minutes so I could make my oil change just in time for a work meeting. Such great service every time (+free car wash). I’ll never go anywhere else than metro Mazda! More

Russ Darrow and Nicholas (Service Manager), treated me so good. They attempted to diagnose my issue on my CX-5 and performed flawlessly and treated me with respect and very nice. good. They attempted to diagnose my issue on my CX-5 and performed flawlessly and treated me with respect and very nice. More

I was greeted promptly and the work was done in a respectable amount of time. It was a great experience and I loved the video! respectable amount of time. It was a great experience and I loved the video! More

I my recent service appointment went very well. The customer service representative I worked with was Nicholas. He was courteous and provided great customer service. I always get my car service complet customer service representative I worked with was Nicholas. He was courteous and provided great customer service. I always get my car service completed here and I’ve always had a good experience. More