Russ Darrow Metro Mazda - Service Center

She did an excellent job and taking care of the car having a service and checking in on me having a service and checking in on me More

I would NOT recommend Russ Darrow Mazda to anyone! Bruce was nice and professional and tried to help me with a rental so I appreciate him for that However Russ Darrow Mazda ruined my very first experi Bruce was nice and professional and tried to help me with a rental so I appreciate him for that However Russ Darrow Mazda ruined my very first experience owning a vehicle they had the vehicle in service for over two weeks and the worst part is the issue still was not fixed after I picked up the vehicle the same issue I brought the vehicle in for previously the check engine light! Not to mention the mechanic they had working on the vehicle did not correct the issue and seemed to not really know what he was doing either! Car dealerships and sales people in my opinion are just like politicians and politics fast talking swindlers that look the part but in real time they truly don't deliver or care about integrity, honor, and doing what's best for everyone it's all about the sale no matter what that means for the unsuspecting buyer. In this world we all are responsible for our actions and Russ Darrow Mazda will have their moment because what they're doing isn't right and in the end it won't last and to their shame it does not have lasting peace and value I deeply regret the entire experience as it led to wasted time, money, and efforts for my family and myself! More

Generally good, friendly service with comfortable waiting area. People aren’t very good about getting back to you sometimes when they promised to call. area. People aren’t very good about getting back to you sometimes when they promised to call. More

Okay The salesman did an excellent job in helping me find the vehicle that I wanted the vehicle that I wanted More

Kirsten was amazing, she handled my service with complete professionalism and addressed any concerns I had over the servicing of my car. She is a true asset to the Russ Darrow Group. I will add the technic professionalism and addressed any concerns I had over the servicing of my car. She is a true asset to the Russ Darrow Group. I will add the technician pesticide a video of the car and its main point for service which were awesome. She filed out the paperwork legibly and it was easy for me to understand. A huge Thank You to all involved. More

Great customer service was provided, but there are no more comments. For me to add more comments. For me to add More

The dealership was clean and comfortable and Kirsten was very helpful and explained everything clearly. very helpful and explained everything clearly. More

Bruce was very helpful and explained what was needed and kept me informed of progress. I appreciate the technician’s work and video. kept me informed of progress. I appreciate the technician’s work and video. More

The employees were very personable, made eye contact and kept me up to date on status. kept me up to date on status. More

I always get great service at Russ Darrow Metro Mazda. Everyone is friendly, knowledgeable, and service is efficient. Everyone is friendly, knowledgeable, and service is efficient. More