Russ Darrow Metro Mazda - Service Center
Milwaukee, WI
188 Reviews of Russ Darrow Metro Mazda - Service Center
Quick and Easy Quick and easy, friendly and helpful staff, great customer service and a very nice shuttle driver. All in all a good experience. Recommend this locati Quick and easy, friendly and helpful staff, great customer service and a very nice shuttle driver. All in all a good experience. Recommend this location. More
Great service Bruce is by far the best service representative I’ve ever worked with, honest, reliable and keeps your wait time to a minimum, only place I will take Bruce is by far the best service representative I’ve ever worked with, honest, reliable and keeps your wait time to a minimum, only place I will take my car More
Great first experience Took my out-of-state daughter's car in for an emergency repair. Was greeted with very friendly service tech and more importantly very honest. I have n Took my out-of-state daughter's car in for an emergency repair. Was greeted with very friendly service tech and more importantly very honest. I have not seen this level of customer service at other dealerships. Keep up the good work. Not only did I appreciate the prompt service on the vehicle I also very much appreciated the ride to and from my house while the work was being done More
Driver Dropped my car off for service and the shuttle driver was nice enough to drive me back home. He was very nice and polite, thank you. Dropped my car off for service and the shuttle driver was nice enough to drive me back home. He was very nice and polite, thank you. More
Awesome service!! Russ darrow mazda service is great! This time it was Keith who helped me. Wouldn’t go any other place Would highly recommend for service or to Russ darrow mazda service is great! This time it was Keith who helped me. Wouldn’t go any other place Would highly recommend for service or to purchase a vehicle!! More
Excellent repair service Front brakes started grinding over the weekend. Checked online and service appointments were booked out two weeks. Called Monday morning and service Front brakes started grinding over the weekend. Checked online and service appointments were booked out two weeks. Called Monday morning and service advisor told me to bring it in. Dropped it off around 8:00 and they give me a ride home. The driver received phone call from the service advisor who told me estimated price and I approved. Got home and received phone call around 11:00 that it was ready. More
Highly Recommended Bruce and Edward were incredibly hospitable and helpful from the moment I set foot in the dealership until I was driving away with a well-serviced veh Bruce and Edward were incredibly hospitable and helpful from the moment I set foot in the dealership until I was driving away with a well-serviced vehicle. If the rest of the staff at this dealership is anything like Bruce and Edward, then they are stellar people to work with. More
Always best in class service I have had my car serviced at Darrow Mazda for almost 4 years and always take advantage of their timely shuttle service. Edward is always on time and I have had my car serviced at Darrow Mazda for almost 4 years and always take advantage of their timely shuttle service. Edward is always on time and professional. With people like him the customer has the bonus of a friendly person who cares. He always asks me what my needs are and how the Mazda experience is. I enjoy the short ride to work and back that much more as a result of this and having easy conversation with a quality person like Edward. More
Edward was very professional and courteous. He reassured me I would be picked up (he gets off at 2:00pm and I suppose shuttle service ends at that time?) whi was very professional and courteous. He reassured me I would be picked up (he gets off at 2:00pm and I suppose shuttle service ends at that time?) which took a lot of worry out of my work day. More
Great transportation service I had a great experience with metro Mazda transportation . My driver was personable, professional, and efficient driving me from/to the dealership wh I had a great experience with metro Mazda transportation . My driver was personable, professional, and efficient driving me from/to the dealership while my car was getting a full day service package. More