Russ Darrow Metro Mazda - Service Center

everything is great Great!!!!!Thank you very much,it's to much to write. My second Mazda and i like so much this shop ,costumer service,management and service. Great!!!!!Thank you very much,it's to much to write. My second Mazda and i like so much this shop ,costumer service,management and service. More

Fast and friendly service My oil change was fast and the customer service was great. The atmosphere in the waiting area is very nice and they always have snacks on the house! My oil change was fast and the customer service was great. The atmosphere in the waiting area is very nice and they always have snacks on the house! More

Helpful and friendly Was told when I called a few weeks ago that I could only get in for an oil change, but when I arrived they said they could also rotate my tires and fi Was told when I called a few weeks ago that I could only get in for an oil change, but when I arrived they said they could also rotate my tires and fix a system recall so I didn’t have to go in twice. Friendly and efficient service. More

Went for a recall on my Mazda Was very happy with the service! I had a recall on my Mazda and when I got to service they informed me I had 2 more recalls and that it may take longe Was very happy with the service! I had a recall on my Mazda and when I got to service they informed me I had 2 more recalls and that it may take longer. They gave me a rental so all the work could be completed. Everyone was very nice! More

Jeff rocks! If you have to sit at the dealership for service, it’s prerry great to be dealing with happy, helpful people! Jeff was great at getting my CX-5 in gre If you have to sit at the dealership for service, it’s prerry great to be dealing with happy, helpful people! Jeff was great at getting my CX-5 in great shape while also being fun to deal with. More

Outstanding customer service I bought a new Mazda at Russ Darrow three years ago, and have returned periodically for routine maintenance since then. I usually don't leave reviews, I bought a new Mazda at Russ Darrow three years ago, and have returned periodically for routine maintenance since then. I usually don't leave reviews, but I feel compelled to share how wonderful their customer service continues to be. I feel like a valued customer, and I never have to worry about the quality of their services or unfair pricing. They also have a great waiting area with free WiFi, TV, snacks, and drinks. More

Very good experience. My 08 Mazda 6 was in for 3 recall issues. Communication was very good. Bruce, my service advisor was professional and great to work with. The work was My 08 Mazda 6 was in for 3 recall issues. Communication was very good. Bruce, my service advisor was professional and great to work with. The work was completed as scheduled. More

Great Service Experience The dealership was extremely accommodating and friendly. They did a great job and answered all my concerns. They also did a great job cleaning my car The dealership was extremely accommodating and friendly. They did a great job and answered all my concerns. They also did a great job cleaning my car. More

Fixed tire - no wait time I brought in my leaky tire and they fixed it on the spot and checked the other tires. I really appreciated their promptness and attention to detail. I brought in my leaky tire and they fixed it on the spot and checked the other tires. I really appreciated their promptness and attention to detail. More

Always great service Bruce in Service is great to work with. Very straightforward and professional and easy to get along with. Lucas the tech does a great job keeping my c Bruce in Service is great to work with. Very straightforward and professional and easy to get along with. Lucas the tech does a great job keeping my car in tip-top shape. They didn’t have a certain tool to complete an out of the ordinary repair and rather than telling me to go somewhere else, they are getting the tool just to repair my car! Top notch service at a fair price...Highly recommended!! More