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Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Milwaukee, WI

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243 Reviews

243 Reviews of Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

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January 29, 2020

I would have thought the car would have been cleaned upon completion of warranty repair. That seems like table stakes for customer service (especially for a warranty issue). More

by bryanniketh
Recommend Dealer
Yes
Employees Worked With
Dan
January 23, 2020

I had to bring my car in 4 times before the radio was fixed, so that was slightly annoying. However, I really enjoyed my rides with shuttle driver Eddie. He was a pleasure to ride with and I appreciat More

by jgit
Recommend Dealer
Yes
Employees Worked With
Eddie
January 22, 2020

Quick oil change The new location is infinitely better than where they were before. Service rep friendly and thorough. Just an oil change only, got the car back quickl More

by Blackburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Porthole
December 21, 2019

Excellent service and patience with me when I dropped off my Jeep for service. Jeffrey got my vehicle checked in promptly and had a rental vehicle ready for me so I could make my afternoon meetings! More

by Dmransom90
Recommend Dealer
Yes
Employees Worked With
Jeffrey M Best
December 18, 2019

Good service always call and let you know what's going on before moving forward. Definitely reccomend coming here fast and courteous techs that work here More

by Kthirty
Recommend Dealer
Yes
Employees Worked With
Dan
December 18, 2019

The service department was very helpful and professional. My only issue is that communication between the customer and Service department, could be stepped up some. More

by Rhonda
Recommend Dealer
Yes
Employees Worked With
Jeffrey M Best
December 17, 2019

Dealership is beautiful but... I’m totally confused about the relationship of Russ Darrow’s relationship with Chrysler as it relates to the eventual customer. Not good. I really felt that neither side knew w More

by harlan.mueller
Recommend Dealer
No
Employees Worked With
Lee Brosnaha
December 17, 2019

Jeff BEST is the BEST service Advisor!! He takes good care of me and I trust him with making sure I don’t do things to my car that I don’t need! He’s a nice guy! More

by pattycheca
Recommend Dealer
Yes
Employees Worked With
Jeffrey M Best
December 17, 2019

Efficient enough with the service needed as well as questions answered. Not to long of a wait. Financially good for fixing recall issues of vehicles. More

by Canela
Recommend Dealer
Yes
Employees Worked With
Ivan Lawler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Zurn
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Vansickle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darnal Oglesby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerome Durham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Kellen, Jeffrey M Best, Robert Martin, Lee Brosnaha, Howard Gleason
December 15, 2019

Guys here at Russ Darrow are AWESOME in the service department that is, They do go up and beyond to get your vehicle up running! More

by MR.'T'..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both courtesy drivers are AMAZING nices guys you'll ever meet!, Lee Brosnaha
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