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Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Milwaukee, WI

4.6
285 Reviews

285 Reviews of Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

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March 08, 2025

As always, the team treated me with professionalism and kept me informed of the repair progress. More

by hensler.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tyler Headdy tyler.headdy@russdarrow.com

March 04, 2025

Made an appointment to have oil changed. They did this and washed my car which I appreciate. However, I had to wait 1 1/4 hours to have the work completed. Also, no snack bar in waiting More

by moto0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience! Tyler Headdy tyler.headdy@russdarrow.com

February 25, 2025

Jermaine Heard is a great employee. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Heinrich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

February 14, 2025

Great service, excellent communication, will always take my smol wrangler to Megan! Megan is the best More

by Pepegaz
Recommend Dealer
Yes
Employees Worked With
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Villmow
Feb 16, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide More

by BEEFAIR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

Good at what he knows best for you by listening very knowledgeable of the products you sell More

by CARNETTPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tyler Headdy tyler.headdy@russdarrow.com

February 05, 2025

The service wa great. I got in and out the there in about 45 minutes. More

by ldstribling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

February 04, 2025

Great customer service, willing to take time out to explain what they are doing to my car. More

by m_rabago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vansickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

January 31, 2025

From Brian to Mike and the tech all were very helpful and made my experience wonderful. I appreciate everything they did to fix my vehicle including my free car wash😊 More

by mykid22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Semmelmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The dodge tech 5 stars
Feb 01, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

January 31, 2025

I would never recommend anyone to go there the service is trash and all the want is money More

by EDDIEJACKSON353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jermaine Heard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Villmow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Heinrich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reichert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zivorad Filipovic
Feb 04, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tyler Headdy tyler.headdy@russdarrow.com

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