Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Excellent service department Vehicle had power steering problem. Once the service area got the parts, they immediately repaired the vehicle and made it available to me. Excel Vehicle had power steering problem. Once the service area got the parts, they immediately repaired the vehicle and made it available to me. Excellent communication about the status and timing. More

Evaluate check engine light and no air conditioning From the moment I arrived until I drove out, the service was outstanding. It took just a few moments to check in, they got to my car as promised for From the moment I arrived until I drove out, the service was outstanding. It took just a few moments to check in, they got to my car as promised for the appointment and fixed my problems. Dan Porth was wonderful to work with More

Great sevice I took my car to two different dealerships to have my car worked on before going to Darrow both Griffin and Hobbs were unable to fix it . Three hours I took my car to two different dealerships to have my car worked on before going to Darrow both Griffin and Hobbs were unable to fix it . Three hours at Darrow and it runs like new . Thank you for being so nice to my wife and thanks to your courteous staff More

Great customer service from Drew! Drew in service was fantastic -very knowledgeable, polite, professional, and helpful in each of our interactions. He made my first experience with Ru Drew in service was fantastic -very knowledgeable, polite, professional, and helpful in each of our interactions. He made my first experience with Russ Darrow a very pleasant one. He's a definitely a keeper! On a separate note, I did find the idea of paying separate diagnostic fees ($115 for each of two potential repair issues) a bit steep. Drew was careful to explain that if I opted to have the work done, the diagnostic fees would be applied to the total maintenance cost, but I just couldn't justify committing to $230 on repairs that might've exceeded what I was willing to invest in an older vehicle that is rapidly approaching trade-in time. It seems that, at $115, a single diagnostic fee might've been a bit more reasonable. More

At first disappointed- then completely satisfied. Upon arriving for an oil change I sat outside in the rain for over 5 minutes waiting for the service rep in front of me to move the vehicle ahead to a Upon arriving for an oil change I sat outside in the rain for over 5 minutes waiting for the service rep in front of me to move the vehicle ahead to allow me in. He was working with a customer on her vehicle. Once he was finished talking with her he left the area and never moved her vehicle forward. Another gentleman saw me waiting and took the initiative to get someone to move it. Once inside Clemon took over He did a fantastic job of getting my Jeep serviced. Going over the details afterwards and handing me my key. Great job by Clemon. Why isn’t he on the list below? You should have more like him More

Oil change I was helped right away and the wait time was less than expected! The staff was very helpful with the process in getting me out! I was helped right away and the wait time was less than expected! The staff was very helpful with the process in getting me out! More

Oil Change I really appreciate them checking my car regarding a recall that I did not know about, them asking about that was very important to me. I really appreciate them checking my car regarding a recall that I did not know about, them asking about that was very important to me. More

Good customer service Customer service was good but the wait time was a little lengthy. I was told that the wait time would be 30 minutes to an hour but it was closer to Customer service was good but the wait time was a little lengthy. I was told that the wait time would be 30 minutes to an hour but it was closer to 1 hr 45 minutes. More

Recall / Oli Change - Rotation John is a great service adviser, great attitude and personable. Makes you feel welcome and that tour vehicle is in good hands. Leon, provided ride John is a great service adviser, great attitude and personable. Makes you feel welcome and that tour vehicle is in good hands. Leon, provided ride service and is a quality guy. Great guy and represents the company well. Enjoys what he does and it shows More

Oil change Every time I visit the atmosphere is friendly and Andrew get my vehicle ready for service plus the wait time is always reasonable. I love this dealers Every time I visit the atmosphere is friendly and Andrew get my vehicle ready for service plus the wait time is always reasonable. I love this dealership and wouldn’t go anywhere else for service or my next vehicle if they can get it. More