Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Fast and efficient I called that morning because of slow leak. I was told to come right over. Drew took his time to find leak and once that was done he also performed a I called that morning because of slow leak. I was told to come right over. Drew took his time to find leak and once that was done he also performed a required recall procedure since I was already there. That was very nice of him. I'll definitely recommend Andrew for my next service call More

Quick Fast and In a hurry Service was great. I needed fast service coming from a visit out of state and the visit was great. I would return for further service needs.. Service was great. I needed fast service coming from a visit out of state and the visit was great. I would return for further service needs.. More

I’m on the road again thanks to Jeff from service was not only personal but, he went out of his way to accomadate me with the services I needed on my vehical. With timely and detaile Jeff from service was not only personal but, he went out of his way to accomadate me with the services I needed on my vehical. With timely and detailed up dates. The two women at the cashiers desk was also, kind and friendly. More

Fast service Everyone is very helpful and nice. I always experience fast service when I go in. Everyone is polite and great customer service. I would recito others Everyone is very helpful and nice. I always experience fast service when I go in. Everyone is polite and great customer service. I would recito others. More

Recall Everything was excellent except that i will have to bring the truck back for software updates because they were having computer issues..big inconvenie Everything was excellent except that i will have to bring the truck back for software updates because they were having computer issues..big inconvenience as this is a tow truck and is almost connstantly in use. More

Oil Change I pulled in to get an oil look change, I purchased my vehicle at the same dealership. They weren't busy, pulled right in, left my car with Andrew a I pulled in to get an oil look change, I purchased my vehicle at the same dealership. They weren't busy, pulled right in, left my car with Andrew and headed into the waiting room, he said he would come and get me when the service was completed. 75 minutes later I walked into the service bay, no sight of Andrew so I asked someone else to look into the status of my vehicle. Then I noticed it parked outside, done and ready. Then Andrew showed up, he said something about being out on a "test drive," sorry... An oil change when they're not busy should have taken a lot less time. I felt like Andrew had forgotten about me. More

Poor Communication Poor communication from the staff to me, the customer. I called at least 3 times, during the week and a half that RD had my car. I was told that my ca Poor communication from the staff to me, the customer. I called at least 3 times, during the week and a half that RD had my car. I was told that my car was not ready all 3 times. I did not want to be a pest so I waited and then I got a terse phone call, from Adam,saying if I don’t pick up my car, RD WILL start charging me for the rental car. Not once did I revive A xxu call telling me about the progress of my car...very frustrating More

Great friendly service Andrew was very friendly and kept me updated with the work on my vehicle. I was highly satisfied with the service I received. I will definitely use th Andrew was very friendly and kept me updated with the work on my vehicle. I was highly satisfied with the service I received. I will definitely use them again. More

My visit. My visit to Russ Darrow was a great experience, Keep up the great work guys!!! I will definitely bring my business here from now on. My visit to Russ Darrow was a great experience, Keep up the great work guys!!! I will definitely bring my business here from now on. More

Fast oil change I always use this dealership for service. They are always fast, professional and very easy to work with. I am looking forward to seeing them in the fu I always use this dealership for service. They are always fast, professional and very easy to work with. I am looking forward to seeing them in the future at the Metro Auto Mall More