Russ Darrow Metro Mazda - Service Center
Milwaukee, WI
168 Reviews of Russ Darrow Metro Mazda - Service Center
Don’t walk…RUN away from this place Tried to get a simple oil change a couple years ago and had a tail light that wasn’t working. Immediately told I needed a new bulb but they didn’t have it in stock. simple oil change a couple years ago and had a tail light that wasn’t working. Immediately told I needed a new bulb but they didn’t have it in stock. When I got home, the connecting wire was off and when I connected it…voila, everything worked. They gave recommendations on a repair without even diagnosing anything Against better judgement, went to get my oil changed here again. Now they didn’t reset the service light. Called and the rep over the phone told me some troubleshooting steps. Light is still on. Tried calling the service manager with no calls back Again, I would recommend anywhere but here More
Bruce in service is a great guy to work with, his boss on the other hand HORRIBLE! My car was there for damage that they caused and while it was there someone opened a door into my car and left a big dent in the other hand HORRIBLE! My car was there for damage that they caused and while it was there someone opened a door into my car and left a big dent in my door and the service manager Zoey DIDNT care at all!! So if you take your vehicle there make sure you get her to walk around your vehicle!! I took my car without them fixing it and was so disappointed i traded it in on a different vehicle. More
Great service quick and great service people friendly staff always very efficient and looking for any problems with vehicle staff always very efficient and looking for any problems with vehicle More
Went in for an oil change. When I picked up the car, the glove compartment was laying face down on the dirty passenger floor mat. They obviously took it out to check the air When I picked up the car, the glove compartment was laying face down on the dirty passenger floor mat. They obviously took it out to check the air filter. Also, there were oily (motor oil) fingerprints all over the inner door handle, door window edge, steering wheel, and both seats! Terrible! More
My CX5 and MX5 are in superior condition thanks to ALL STAFF at Russ Darrow Mazda of Milwaukee. Everyone knows me by my name and are more than polite when I take my cars in for regular maintenance servi STAFF at Russ Darrow Mazda of Milwaukee. Everyone knows me by my name and are more than polite when I take my cars in for regular maintenance service. All Staff Members greet me with much pleasure. Staff Members are sincere and treat me with GENUINE KINDNESS. My family has owned seven Mazda’s, different models of the CX Series, since the past ten years. We’ve passed our cars down to our children and they are still in perfect driving condition. I’ll continue to be a Russ Darrow Mazda of Milwaukee client, they truly make me feel comfortable and pleased to see me return. ZOOM, ZOOM, ZOOM to experience the EXCELLENCE! Argentina More
The service department did a great job. They were very friendly, helpful and professional. They got me in and out very quickly and I would recommend to all. They were very friendly, helpful and professional. They got me in and out very quickly and I would recommend to all. More
I worked with Rebecca and she is a very nice young lady. A real keeper. The only thing I didn’t like was the surcharge for using my credit card. Would have been nice if I was reminded about that when I made A real keeper. The only thing I didn’t like was the surcharge for using my credit card. Would have been nice if I was reminded about that when I made my appointment. More
Very courteous and helpful. Kept me up-to-date on what was going on what needed to be done. Got my emissions test for me which was very courteous. Save me from the cold. Thank you for all your good servic was going on what needed to be done. Got my emissions test for me which was very courteous. Save me from the cold. Thank you for all your good service More