Russ Darrow Mazda of Milwaukee

very nice and friendly My experience at the Russ Darrow Dealership was outstanding. Our salesperson was friendly and very helpful they had the exact car we have been lookin My experience at the Russ Darrow Dealership was outstanding. Our salesperson was friendly and very helpful they had the exact car we have been looking for I told them what I was looking for and they found the perfect car for me More

very friendly and professional I had a great experience at Russ Darrow I had not financed a car or purchased from a dealership for a long time I got the car I wanted. I would defin I had a great experience at Russ Darrow I had not financed a car or purchased from a dealership for a long time I got the car I wanted. I would definitely recommend Russ Darrow to everyone More

great selection at Russ Darrow This was my first car purchase They were very accommodating and answered all questions. very precise and clear in explaining us the various insuranc This was my first car purchase They were very accommodating and answered all questions. very precise and clear in explaining us the various insurance options and in quickly doing the paperwork. I was very impressed! More

Painless used car shopping at Russ Darrow I had the best no-hassle car owning experience ever. I have been shopping for the car alone for just a couple minutes getting frustrated dealer after I had the best no-hassle car owning experience ever. I have been shopping for the car alone for just a couple minutes getting frustrated dealer after the dealer. I termed Russ Darrow within the few days I believed I was talking to the wife. More

very nice and friendly at Russ Darrow This, was a great experience You actually took the time in choosing the proper name. The Salesmen are amazing and very useful. I am happy with my expe This, was a great experience You actually took the time in choosing the proper name. The Salesmen are amazing and very useful. I am happy with my experience at Russ Darrow More

One sure sign of whether a brand, model and/or dealer is doing the individual & collective job is customer loyalty a/k/a repeat business. I purchased a 2012 FIAT 500 hardtop Pop in May of last year. The doing the individual & collective job is customer loyalty a/k/a repeat business. I purchased a 2012 FIAT 500 hardtop Pop in May of last year. The experience is documented on this page ~ as is my ownership experience w/the studio (to include various service experiences). This week, I traded my Pop in for an Abarth. The Pop was amazing; reliable, fun, fuel efficient (city/hwy combined average of 49 mpg in Spring/Summer/Autumn - 46 mpg Winter) and fulfilling. But I was always very curious about the performance version of the Cinquecento. I am fortunate enough to have driven them several times, thanks to a very generous staff at Bergstrom FIAT of MKE, as well as other models. Those drives always held my attention. I, finally, did something about it. Brandon had some work to do. I am relatively thrifty. Luke had his work cut out for him. I am known to be very particular & somewhat knowledgeable. Jeremiah, Kyle & Milton simply had to keep up the great work I've come to expect from this dedicated studio. Simple. Right. I am happy to say each of these individuals and the collective matched and/or exceeded all my expectations. There was the added pressure of the missus being with me for this purchase. She was equally impressed with their level of professionalism. In fact, it appears she may have a FIAT 500 purchase in her future. There is little which pleases me more than rewarding a job well done. Thank you Bergstrom Auto Group for assembling the original FIAT USA of MKE team and thank you for putting the current team together. You keep impressing us and we'll keep coming back. More

I have, now, been part of the MKE FIAT famiglia for 1 1/2 years. In my first year, I only added very small personal touches to my 'cento. I finally feel comfortable with more bold customizations… and they ar years. In my first year, I only added very small personal touches to my 'cento. I finally feel comfortable with more bold customizations… and they are in full swing. Fortunately, for me, the service department at Bergstrom FIAT is always up to the challenge presented to them. Kyle has added; fog lights, hatch pull strap upgrade, shifter & boot, bonnet spear, mirror caps (with Kelsey) and the mother of all Pop modifications -- so far as I'm concerned -- the chrome bumperettes. Kyle has made certain every customization appears factory quality. The service department has helped me complete my personal mission of adding shiny bits not available (in North America) as factory upgrades. My car, now, looks as I've always envisioned it and I owe to the fine folks at FIAT MKE. The icing on the cake is these folks see fit to walk/talk you through their progress & Brandon ensures you're happy prior to driving away. I really don't know how they do it with such a small team. I'm glad to have them. Thanks to all! More

Excellent service from the first email, to selection, test drive and then delivery! Great dealership atmosphere, welcoming and comfortable. No high pressure sales, just great help all along the way! test drive and then delivery! Great dealership atmosphere, welcoming and comfortable. No high pressure sales, just great help all along the way! More

I recently visited Bergstrom FIAT of Milwaukee for a warranty replacement. The part is called a Jounce Bumper. Driving my little mouse in the city of Milwaukee this Winter and Spring has been tough. warranty replacement. The part is called a Jounce Bumper. Driving my little mouse in the city of Milwaukee this Winter and Spring has been tough. The roads are horrible. I started to hear a 'clunk' noise when I drove over especially large bumps and potholes. Although this noise did not always occur, it was rather troubling. I spoke to Brandon @ Bergtsrom FIAT about it. He acknowledged some brand rumbling concerning the 'clunk', explained what FIAT discovered was causing the sound and informed me there may very well be an upcoming easy fix. The moment the part/s arrived Brandon contacted me via email. I spoke to the maintenance manager, Jim, and he set me up with a service appointment. When I took my 500 in Jim explained the part, the work to be done and assured me he saw no reason to doubt the part works. In addition, Jim asked me whether there was anything else I wanted them to look into. Any and all concerns were welcome, as opposed to being brushed off. I must say, this is an area in which FIAT of MKE truly shines. The folks there always make an effort to help the owner feel at ease and comfortable. Amazing. Great news -- The parts worked like a charm! When I arrived to pick up my little mouse I found Brandon detailing my Cinquecento. I don't mean he was wiping dust off my vehicle. He was giving it a quick detail. This can't be normal. In addition, this week I took my 'cento in for a regular service (oil change & inspection). After the service, Kyle washed my 500. It was raining that day, so Jim invited me to feel free to come in on the next sunny day for a proper wash. Wow! After nearly a year (purchased May 2012), I am still treated like an old friend... famiglia @ Bergstrom FIAT. I think it's worth noting I don't own a 500T Sport, a 500 Abarth or the soon-to-be-released 500L. I own a 500 Pop, which is the base 500 trim. So, this is simply a case of an outstanding team doing a brilliant job. I highly recommend Bergstrom FIAT of Milwaukee sales & service department. More

I took my 'cento in for some aesthetic changes (Sport/Lounge shifter knob & boot) this week. I could not be happier with the product, price & service. Jim, despite being home sick, checked on prod (Sport/Lounge shifter knob & boot) this week. I could not be happier with the product, price & service. Jim, despite being home sick, checked on product prices and forwarded his findings to Kyle. Kyle contacted me and let me know exactly what the parts & installation would cost. In short, The FIAT OEM parts & installation cost me less than an after market shifter knob alone. Not only that, the service provided by Kyle - as it's been with Mike before - was topnotch AND took less time than estimated. I will normally rate a sale or service one rung beneath perfection, because I'm always looking for more-and-more-and more after that. But I can no longer rate the service @ FIAT of MKE any less than 100% satisfied. I highly recommend this service department to all 500 owners. They are the icing on the cake that is the FIAT of MKE sales department. These people understand the fact fine servitude = customer loyalty. More