Russ Darrow Mazda of Milwaukee

Winterize Miata today Pleasant respectful service today. Schedule me rather last minute. Wonderful experience. Oil change, tire rotation and 27 point inspection. Timing app Pleasant respectful service today. Schedule me rather last minute. Wonderful experience. Oil change, tire rotation and 27 point inspection. Timing approx an hour. Talked lease with Eugene while I waited. More

I recommend salesperson Alejandro Soto I went to the dealer expecting to buy a new 2017 Mazda3 and left with a 2018, thanks to Alejandro's patience. I never felt that he was pushing me in I went to the dealer expecting to buy a new 2017 Mazda3 and left with a 2018, thanks to Alejandro's patience. I never felt that he was pushing me in any particular direction. He apologized for my not being notified that the car I had come to see and purchase was already sold, even though he wasn't the one responsible for that. He offered to show me other lightly used vehicles. When the hatchback we drove didn't compare to the Mazda3 sedan or have features I wanted that are in the newer vehicles, we pivoted back to a new vehicle and test-drove the 2018. He suggested we see if we could come to a price acceptable to me on the 2018. He was upfront about the invoice price of the car and all the added charges, bringing it down to a bottomline price. There were a few wrinkles in the negotiations and he waited quietly and patiently while I wrapped my head around those, answering questions as fully as he could. Then after the paperwork went through, long after the salesroom had closed for the evening, he sat with me in the new car and helped me get the car's bluetooth connected to my phone, and went over pertinent features of the console so I could have a safe drive home in the dark! I don't give the dealership five stars because I didn't appreciate having the $3000 protection package included in the negotiation without being asked whether I wanted it (which I did not.) It complicated the negotiations and left me wondering whether I was being played. However, upon reflection, I feel that I got a fair price on the car and am very happy driving it. And I will recommend Alejandro to anyone I know considering a Mazda. More

Very great experience Jason helped my friend out getting a new to her car and not once did he make us feel pressured. He was very upfront about everything witch was extraml Jason helped my friend out getting a new to her car and not once did he make us feel pressured. He was very upfront about everything witch was extramly healpful and was very friendly and made you feel welcome. Witch made it such a great experience! Thanks so much to your team and especially Jason for making it such a easy and wonderful time for me and my friend! More

Very satisfying! That handsome finance manager was AMAZING! Got me the best deal. I think his name was Josh. Can’t wait to do more business with Russ Darrow Mazda. That handsome finance manager was AMAZING! Got me the best deal. I think his name was Josh. Can’t wait to do more business with Russ Darrow Mazda. More

Lots of waiting I’m really happy I found a new car and Alejandro was great. I’m upset at how long we’ve spent waiting here, over 4 hours now. You were busy earlier, b I’m really happy I found a new car and Alejandro was great. I’m upset at how long we’ve spent waiting here, over 4 hours now. You were busy earlier, but now this is just ridiculous. More

Honest and dependable My time here was great. Jason really works well customers and searches for the customers needs. Definitely would recommend him to help you find a car. My time here was great. Jason really works well customers and searches for the customers needs. Definitely would recommend him to help you find a car. More

Shopping experience Very friendly and knowledgeable staff. Warren and Adam O’brien the sales manager, are great guys to deal with. They offer a great shopping experienc Very friendly and knowledgeable staff. Warren and Adam O’brien the sales manager, are great guys to deal with. They offer a great shopping experience More

Great service. Great value Great service great value. Eugene and the team at Russ Darrow Mazda Metro Mall were great in every way. Definitely recommend this group if youre looki Great service great value. Eugene and the team at Russ Darrow Mazda Metro Mall were great in every way. Definitely recommend this group if youre looking for a new car More

Good experience I absolutely love Russ Darrow. My salesman was on top of everything. Even though I was not able to buy a car. The fact that they made sure he went abo I absolutely love Russ Darrow. My salesman was on top of everything. Even though I was not able to buy a car. The fact that they made sure he went above and beyond looking for the vehicle I needed More

WHO DO YOU KNOW wants to BUY A CAR! I met with Mr. Walter Thomas. Pleasant personality greating me! I was a lil nervous but Walter assured me that i would be fine. Explained the whole pr I met with Mr. Walter Thomas. Pleasant personality greating me! I was a lil nervous but Walter assured me that i would be fine. Explained the whole process where i could understand it! I was pleased with the entire ordeal! Impressed with his understanding of the company! Made the lil money i make seem alot when picking what i wanted. Walter didnt make me feel bad bc i made some unwise decisions regarding my credit. Gave me tips to watch out for. Offered me something to drink bc a sistah was thirsty! I would recommend this young man for all ur future car needs! Awesome salesman! Kept a smile..nice physical appearance! Overall a AWESOME experience!!!! More