Russ Darrow Mazda of Madison - Service Center

Great service! Staff very friendly and welcoming, excellent and prompt service, will be coming back for future for service and future vehicle purchases. Very good ex Staff very friendly and welcoming, excellent and prompt service, will be coming back for future for service and future vehicle purchases. Very good experience all around! More

Routine maintenance Very knowledgeable staff and just so friendly and accommodating. I love my Mazda and part of the reason is maintenance at this dealership is so easy. Very knowledgeable staff and just so friendly and accommodating. I love my Mazda and part of the reason is maintenance at this dealership is so easy. More

Great customer service from Brian in service Brian was absolutely wonderful! He is a rare find in the world of customer service! He was friendly and attentive. Kudos to you Mr. Brian! Brian was absolutely wonderful! He is a rare find in the world of customer service! He was friendly and attentive. Kudos to you Mr. Brian! More

Great attention Brian Hunter was very friendly and knowledgeable advisor giving me an explanation about all the services performed. The service was fast and I was ple Brian Hunter was very friendly and knowledgeable advisor giving me an explanation about all the services performed. The service was fast and I was pleased to find my car washed when I went to get it. More

Very friendly and helpful Brian was great, as always. I also met Hannah while I was looking at new cars. She was very friendly and helpful. I will continue to recommend this Brian was great, as always. I also met Hannah while I was looking at new cars. She was very friendly and helpful. I will continue to recommend this business to friends. More

15,000 maintenance check Very fast, very professional. Very reasonable price for an oil change and tire rotation. About 20 bucks, not bad. I would recommend this dealership to Very fast, very professional. Very reasonable price for an oil change and tire rotation. About 20 bucks, not bad. I would recommend this dealership to anyone. More

great service and parts people I brought my 2016 mazda 6 in for its 20000 mile oil change. I was greeted by Brian Hunter in service and he showed me to the lounge area. My car was I brought my 2016 mazda 6 in for its 20000 mile oil change. I was greeted by Brian Hunter in service and he showed me to the lounge area. My car was taken right away by a mechanic. (I have been to other dealerships where you make an appointment but it takes them hours to get to your car.) Brian even took out my cabin air filter and engine air filter brought them to me and asked if i would like to replace them. All the prices were already figured out so i knew if I could afford to do it or not. I had them replaced too. All the parts were in stock, so no extra wait time. They even gave my car a quick wash before giving it back. Bill was reasonably priced and I was on my way in an hour. Awesome experience. More

Great Mazda Service. Excellent detailed Mazda Service Center. You can tell that they care about the customer. Service is done in a very timely manner. Coupons are always Excellent detailed Mazda Service Center. You can tell that they care about the customer. Service is done in a very timely manner. Coupons are always available. More

Great experience Had appointment to have oil changed and tires rotated. They also needed to check some filters. Brian in the service department is awesome to work with Had appointment to have oil changed and tires rotated. They also needed to check some filters. Brian in the service department is awesome to work with. He’s friendly, professional, and explains what they were doing/looking for. More

Great service with fun people I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service man I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service manager Brian is particularly lighthearted and funny. I appreciate all the laughs I can get! A merry heart is good medicine for the soul! More