Russ Darrow Mazda of Madison - Service Center

Informative, efficient, nice lounge area. .. Love the videos! Appreciate the customized experience, attention to detail & comfortable setting. .. Love the videos! Appreciate the customized experience, attention to detail & comfortable setting. More

Everyone is always very kind and professional. They explain things well. It's always comfortable waiting in the lobby while they take care of my vehicle They explain things well. It's always comfortable waiting in the lobby while they take care of my vehicle More

Very clean and professionally run dealership. The quoted prices for parts are fairly high however. The quoted prices for parts are fairly high however. More

Very fast and efficient at appointments. They do a very good job with my car. They do a very good job with my car. More

Clean atmosphere,resaonable wait time Ethan was very knowlegeable answered all my questions. Good experience. knowlegeable answered all my questions. Good experience. More

Leah's The assistant service manages customer service phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of the Service riders and the service department sent the video so we knew exactly what was going on showed all of the necessary filters that needed to be replaced and a price quoted before any work was done as well as the work being done efficiently and on time and got my wife out of there as quickly as possible excellent job thank you very much More

Easy to get to, easy to schedule service online, and helpful service center employees. Waiting area is accommodating. helpful service center employees. Waiting area is accommodating. More

Cung King did a great job getting the car and deal we wanted. I highly recommend him. wanted. I highly recommend him. More

Interactions were courteous and helpful from the time I picked up the car to the person helping me find it when I went for pick up. Service work was completed in a timely fashion and done well. I very much picked up the car to the person helping me find it when I went for pick up. Service work was completed in a timely fashion and done well. I very much appreciated the video explanations of the work that was completed As people are often looking for growth areas, I will share this. It would’ve been helpful if the video explanation was just a tad bit slower. Thank you so much for the loaner and the job well done. My CX five feels more responsive, and I feel confident in knowing that it runs well. More

Great service! Arrived early and got me right in. Showed video of inspection and suggested new wiper blades. Arrived early and got me right in. Showed video of inspection and suggested new wiper blades. More